Nelita Fermanyuk
Charlotte,NC
Summary
Helpful Case Coordinator with outstanding knowledge of treatment plans and evaluations. Motivates, counsels and monitors patient progress. Sound proficiency in medical terminology and billing protocols. Excellent management and leadership abilities.
Overview
15
15
years of professional experience
Work History
Medical Showers Receptionist
Kustom Homes
01.2021 - 09.2023
- Oversaw office inventory by restocking supplies and submitting purchase orders
- Follow up on client.
- Managing Documents and records
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Receptionist
Allstate Trucking
01.2016 - 06.2020
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account related questions
- Received incoming packages and mail, dispersed parcels and shipped outgoing items for the team
- Sorted incoming mail and directed to correct personnel each day
- Handled Invoice, Follow-up with clientele.
Department Assistant in Floral/Cashier Team Lead
Rainbow Foods
10.2008 - 06.2010
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands
- Communicated effectively with young children, parents, other adults, management and fellow team members to smoothly handle all guest and business needs
- Maintained records of inventory stock and shrinkage by conducting product audits every month.
Education
Associate of Arts - AD
CAREER STEP
CERTIFICATE - Education Administration
CAREER STEP
06.2021
Curriculum finished for nursing -
Normandale College
Edina, Minnesota05.2016
Associates of Arts -
St Kates University
St Paul, Minnesota05.2013
Skills
- Office Management
- Administrative Support
- Clerical Support
- Data Entry
- Telephone Skills
- Verbal and Written Communication
- Typing Speed
- Record Keeping
- Billing and Invoicing
- Scheduling
- Bookkeeping
Timeline
Medical Showers Receptionist
Kustom Homes
01.2021 - 09.2023
Receptionist
Allstate Trucking
01.2016 - 06.2020
Department Assistant in Floral/Cashier Team Lead
Rainbow Foods
10.2008 - 06.2010
Associate of Arts - AD
CAREER STEP
CERTIFICATE - Education Administration
CAREER STEP
Curriculum finished for nursing -
Normandale College
Associates of Arts -
St Kates University
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