NELL SCOTT

A personable and dedicated customer service patient care provider with over ten years of devoted experience. Extensive knowledge providing administrative support to hospital units and floor managers. Knowledgeable with clerical task including, data entry, answering multiline phones, scheduling transportation, maintaining unit, update and organize patient files, maintain patient charts ensuing information is accurate and up to date for Physician review, daily filing, assist with staff scheduling, greet visitors, and provide support to medical and administrative team. Experienced providing patient care, vital signs, height, weight, and daily physical needs.

• Clerical
• Process customer service request
• Performed administrative task assisting with daily maintenance of hospital unit
• Daily filing of patients medical formation
• Scheduling patient procedures and transportation needs
• Answering multiline phones
• Enter patient medical information
• Maintain organized unit
• Prepare charts for new and transferring patients
• Customer Service
• Process request via multiline phone
• Support data entry across multiple units/departments
• Document customer/patient requests, concerns, and solution
• Assist customer/patients by answering questions and offering general solutions
• Patient Care
• Personal hygiene
• Grooming
• Dressing
• Ambulating
• Feeding
• Activities of Daily Living