Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Nellie Manring
Open To Work

Nellie Manring

Hilton Head Island,SC

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Lead HostessBeach Patrol SupervisorBeach Patrol

Work Type

Full TimePart TimeContract WorkSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Hilton Head Island, SC, US
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Summary

I am seeking a professional transition from emergency response to a fast-paced, customer-focused role, eager to utilize my extensive experience in customer service and team leadership. Proven track record in enhancing safety and satisfaction for thousands of beachgoers while supervising teams of up to 80 employees demonstrates strong management and communication skills. Valuable insights gained through hospitality and food service roles further enrich the understanding of customer experience and operational efficiency. A passion for meaningful interactions drives a commitment to delivering exceptional service in every engagement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Hostess

Quarterdeck
08.2025 - Current
  • Managed front-of-house operations, ensuring smooth guest flow and exceptional service.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Coordinated seating arrangements to optimize restaurant capacity while maintaining guest comfort.
  • Developed and implemented efficient waitlist processes to enhance guest experience during peak hours.
  • Collaborated with kitchen and service teams to ensure timely food delivery and address guest needs.
  • Resolved guest inquiries and complaints promptly, contributing to overall customer satisfaction improvements.
  • Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
  • Ensure the host stand and restaurant were prepared and well-stocked, cleaned, and put together for the day.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Beach Patrol Supervisor

Shore Beach Services
02.2024 - 03.2026
  • As a supervisor, I oversee two-plus miles of beachfront, managing a high-volume rental operation that serves hundreds of customers daily.
  • Operating a Beach Patrol vehicle/truck with trailers attached in highly populated areas and in emergency response confidently.
  • Leading a team of 80 employees, addressing their needs, resolving complaints, and ensuring exceptional customer service.
  • Coordinate and communicate effectively with the dispatchers, HHI Fire + EMS responders, and BCSO during emergency situations.
  • Maintaining my own and my employees' well-being in high-stakes situations in the summer heat.
  • Supervised daily beach patrol operations, ensuring safety and compliance with regulations.
  • Conducted performance evaluations, providing constructive feedback to optimize individual contributions.
  • My role combines hands-on leadership, customer service skills, operational expertise, and a commitment to safety, ensuring a seamless and secure beach experience for all.

Beach Patrol

Shore Beach Services
06.2020 - 02.2024
  • Primarily working at one of the island's busiest beach rental locations as a customer service rental attendant, I set up and manage high-volume operations, serving over 300 customers daily, delivering exceptional sales and customer service.
  • Responsible for collecting payments for beach services, averaging between $24K and $30K in sales on a given day.
  • Participating as a part of the “response team,” responding to emergencies and mitigating hazards with professionalism and care.
  • Organize and execute lunches and breaks for an average of 10 employees while still ensuring water surveillance safety
  • Resolved customer inquiries through multiple communication channels, enhancing satisfaction and loyalty.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Bachelor of Science - Allied Health, Psychology

The University of The Cumberlands
Williamsburg, Kentucky
11-2026

Bachelor of Science -

Galion High School
Galion, Ohio
05-2020

Skills

  • Customer service and sales experience in fast-paced environments
  • Supervising and team management experience
  • Strong communication skills with diverse audiences
  • Conflict resolution
  • Attention to detail
  • Alcohol awareness
  • Experience handling cash and payment methods
  • Time management and reliability
  • Vehicle maintenance and operations
  • Strong organization, memorization, and learning ability
  • Food safety, sanitation, and handling compliance
  • Reliability and punctuality

Certification

  • South Carolina Serving Alcohol Certification
  • Advanced First Aid/CPR Certified
  • Emergency Response Certification

Timeline

Lead Hostess

Quarterdeck
08.2025 - Current

Beach Patrol Supervisor

Shore Beach Services
02.2024 - 03.2026

Beach Patrol

Shore Beach Services
06.2020 - 02.2024

Bachelor of Science - Allied Health, Psychology

The University of The Cumberlands

Bachelor of Science -

Galion High School