Nellie Wagstaff
Dynamic professional with extensive experience in billing management and accounts reconciliation at Dave R Grant Hay. Proven track record in enhancing customer satisfaction through effective communication and problem-solving. Skilled in financial reporting and vendor relations, consistently ensuring timely payments and efficient workflows. Committed to delivering exceptional results and fostering strong relationships. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented, I can manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations, and contract management. Recognized for exemplary customer service, and team collaboration. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Professional with track record in retail management, adept at driving team collaboration and achieving results. Expertise in inventory management, staff training, and customer service, ensuring smooth operations and high standards. Known for adaptability and reliability, delivering consistent performance in dynamic environments. Equipped with strong problem-solving skills and focus on operational excellence.
Work History
Shop Manager
9 Years 1 Month- Monitored accounts receivable activity to ensure timely payment of invoices.
- Executed account updates and maintained accurate account information in company data systems to support financial operations.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Supported other departments within the organization.
- Reviewed and matched codes with corresponding services provided.
- Answered customer inquiries regarding billings, payments, account status.
- Updated and corrected account information to maintain accurate records.
- Developed financial reports on accounts receivable aging status to inform management decisions.
- Monitored accounts receivable activity to facilitate timely payment of invoices and reduce outstanding balances.
- Provided support to other departments within the organization as needed.
Secretary/bill Reconciliations
1 Year 5 Months- Organized and maintained documents, files, and records to ensure easy access and retrieval.
- Enter billing information for invoices sent to customers, and enter driver pay.
- Entered data accurately for registration and permits in the database.
- Processed invoices for external customers to facilitate timely payment and maintain cash flow.
- Input billing information for customer invoices and processed driver payroll records.
- Reconciled billing statements by verifying transactions and matching payments.
Freight Reconciliation
2 Years 8 Months- Managed accounts payable and bookkeeping to ensure accurate financial records.
- Billed freight charges to customers, facilitating prompt revenue collection.
- Organized workflows to improve team coordination. to maintain maximum efficiency.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Coordinated with freight companies to secure timely payments, supporting operational cash flow.