Manuela Zamora
El Paso,TX
Summary
A versatile professional with over 4 years of experience across sales, customer service, and housekeeping. This background has cultivated a rich skill set in attention to detail, organization, effective communication, and exceptional customer service.
Overview
4
4
years of professional experience
Work History
Customer service Associate
Humane Society of El Paso
06.2024 - 11.2024
- Handled all inbound calls, scheduled end of life appointments with care, updated system with adoptions, gathered all paperwork necessary for adoption, handled cash and card transactions in person and over the phone, handled cleaning maintenance throughout the day, and provided information to any and all questions
Call center representative
Gc services
07.2023 - 12.2023
- Resolved complex billing issues efficiently, minimizing customer frustration and maintaining positive company-client relationships
Sales associate
Circle k
01.2023 - 06.2023
- Streamlined checkout process, enhance inventory management, and implemented food safety protocols, resulting in improved customer satisfaction and operational efficiency
Housekeeper
Motel 6
01.2022 - 05.2022
- Maintained impeccable cleanliness standards in guest rooms, ensuring thorough sanitization of bathrooms, windows, and bedding for optimal guest comfort and satisfaction
Front end associate
Walmart
07.2020 - 08.2021
- Meticulously managed self-checkout area, reducing errors and wait times
- Implemented efficient cart collection system, maintaining store cleanliness
- Executed precise online order preparation, minimizing mistakes
Education
Some college -
New Mexico State University-Main Campus
Las Cruces12.2019
High school diploma -
Ysleta high school
06.2019
Skills
- Time Management
- Organization
- Attention to Detail
- Teamwork
- Communication
- Customer Service
Timeline
Customer service Associate
Humane Society of El Paso
06.2024 - 11.2024
Call center representative
Gc services
07.2023 - 12.2023
Sales associate
Circle k
01.2023 - 06.2023
Housekeeper
Motel 6
01.2022 - 05.2022
Front end associate
Walmart
07.2020 - 08.2021
Some college -
New Mexico State University-Main Campus
High school diploma -
Ysleta high school
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