Nelly Baez
Reading,PA
Summary
A dependable medical assistant and phlebotomist who is effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated, and knowledgeable about successful strategies for managing fast-paced work.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Phlebotomist
Penn State St Joseph- Reading, PA
10.2023 - Current
- Performing phlebotomies, Patient Registration, Scanning, Ordering laboratory tests in EMR, Answering phones, Laboratory Specimen Processing, Perform breath alcohol test, Collect specialized tests
Medical Tech/ Office Coordinator/ PrEp Navigator
ACG - Reading, PA
10.2018 - Current
- Manage office schedule, Manage office supplies, Manage patient billing, Verify insurance eligibility, Manage physician schedules, Review patient charts, Take vitals, Administer injections, Perform Phlebotomies, Scheduling appointments, Insurance Authorizations, Insurance Appeals, EHR charting, Faxing scanning, copying, messages, Prepare the patient in an exam room, Manage time off schedule, Manage inventory
Clinical Manager
Farias Medical Clinic/ STD Clinic - Reading, PA
10.2012 - 10.2018
- STD clinical manager, Insurance referrals, Assisting the doctors with consultations, obtaining vitals, fax, scanning, and filing of documents, Drug testing, Managing office staff schedule, managing office orders/supply, managing doctor schedule and office schedule, Coding and billing, Schedule patient appointments
Phlebotomist
Reading Hospital - Reading, PA
01.2017 - 04.2020
- Perform Phlebotomies, Perform EKG, Document patient Epic system
CMA/Administrative Assistant of Surgeon
Orthopaedic Associates of Reading - Reading, PA
03.2015 - 06.2018
- Assist the doctors with consultation, Certified - Remove and apply cast/splints/ace compression/dressings, Obtain vitals, blood pressure, and wound check, Fax, scan, and filing of documents, Schedule appointments in EHR, Maintain an organized doctor calendar/schedule and meetings, Answer patient messages/ route messages
Certified Nursing Assistant (CNA)
Diakon Lutheran Social Ministries - Topton, PA
12.2009 - 01.2011
- Provide physical support to assist patients to perform ADL's, Review patients' dietary restrictions, food allergies, Obtaining vitals, Documenting/Charting
Education
Bachelor's in Healthcare Science -
Alvernia University
01.2024
Medical Assistant Degree- RMA -
Allied Health Institute
02.2014
Nurses Aide Certificate -
Reading Area Community College
Reading, PA2009
Diploma -
Conrad Weiser High School
01.2009
Skills
- Billing/coding
- Customer Service (15 years)
- Excellent Clinical and Laboratory Skills
- Knowledgeable of Medical Terminology
- Strong communication, interpersonal, and organizational skills
- Highly motivated and willing to cross-train
- Computer Skills: Microsoft Office, Excel, Medical Office Simulated Software, data entry, advanced web researching, social media & 80 wpm
- Conduct EKG's efficiently
- Infection Control
- Recording Data
- Medical Office Administration
- Staff Management
- Quality Control
- Diagnostic Testing
- Medical Records Maintenance
- Patient Care and support
- Health Education
- Medical terminology knowledge
- HIPAA compliance
- Communication abilities
- Biohazard Policy Compliance
Certification
- Certified Medical Assistant (CMA, AMT), Present
- Certified Nursing Assistant (CNA), Present
- BLS for Healthcare Providers (CPR and AED), Present
Administrative Skills
- Obtained and documented patient information
- Maintained and filed medical records.
- Insurance Referral
- Medication Preauthorization
Personal Information
Title: Certified Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Phlebotomist
Penn State St Joseph- Reading, PA
10.2023 - Current
Medical Tech/ Office Coordinator/ PrEp Navigator
ACG - Reading, PA
10.2018 - Current
Phlebotomist
Reading Hospital - Reading, PA
01.2017 - 04.2020
CMA/Administrative Assistant of Surgeon
Orthopaedic Associates of Reading - Reading, PA
03.2015 - 06.2018
Clinical Manager
Farias Medical Clinic/ STD Clinic - Reading, PA
10.2012 - 10.2018
Certified Nursing Assistant (CNA)
Diakon Lutheran Social Ministries - Topton, PA
12.2009 - 01.2011
Bachelor's in Healthcare Science -
Alvernia University
Medical Assistant Degree- RMA -
Allied Health Institute
Nurses Aide Certificate -
Reading Area Community College
Diploma -
Conrad Weiser High School
- Certified Medical Assistant (CMA, AMT), Present
- Certified Nursing Assistant (CNA), Present
- BLS for Healthcare Providers (CPR and AED), Present
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