Nelly Cedeno
New York,NY
Summary
Experienced in developing sales strategies and achieving revenue goals. Possesses the ability to build customer relationships, identify customer needs, and deliver solutions.
Overview
6
6
years of professional experience
Work History
Sales Representative
Falconeri
New York, New York
05.2024 - Current
- Provide expert advice to customers regarding cashmere products, including styling, care instructions, and product features.
- Monitor and manage inventory levels of products, including tracking sales trends and forecasting demand.
- Analyze sales data and prepare reports to inform management of performance metrics and potential areas for improvement.
Sales Representative
The Met Store
Upper East Side
06.2022 - 05.2023
- Communicated product features, advantages, and benefits to customers
- Developed and maintained strong customer relationships and networks within designated sales territory
- Worked with management teams to develop annual sales plans, goals, and targets
- Demonstrated excellent customer service skills when dealing with client inquiries
- Trained sales team members on company procedures and standards
Sales Representative
MoMa Design Store
Spring Street
12.2021 - 04.2022
- Analyzed daily sales reports in order to identify areas of improvement within the department
- Provided personalized recommendations based on individual body shapes and sizes
- Consistently met sales goals by effectively utilizing promotional techniques
- Cultivated positive relationships with customers through friendly interactions and follow-up communications
- Effectively trained new hires on bra fitting processes and procedures
- Implemented innovative ideas that resulted in increased customer loyalty levels
Intern
New York Public Library
Bronx
08.2018 - 02.2019
- Developed and maintained strong customer relationships and networks within designated sales territory
- Communicated product features, advantages and benefits to customers
- Demonstrated excellent customer service skills when dealing with client inquiries
- Conferred with colleagues, faculty and community members and organizations to conduct informational programs, make collection decisions, and determine library services to offer
- Taught library patrons basic computer skills, such as searching computerized databases
- Planned and taught classes on topics related to information literacy, library instruction, and technology use
- Evaluated vendor products and performance, negotiate contracts, and place orders
- Engaged in professional development activities, such as taking continuing education classes and attending and participating in conferences, workshops, professional meetings, and associations
Education
ASSOCIATE IN SCIENCE (A.S.) - ADVERTISING AND MARKETING COMMUNICATIONS
Fashion Institute of Technology
New York, NY08-2025
Skills
- Fluent In English And Spanish
- Sales Expertise
- Problem-Solving Strengths
- Product Merchandising And Distribution
- Market Research
References
References available upon request
Languages
Spanish, Fluent
Timeline
Sales Representative
Falconeri
05.2024 - Current
Sales Representative
The Met Store
06.2022 - 05.2023
Sales Representative
MoMa Design Store
12.2021 - 04.2022
Intern
New York Public Library
08.2018 - 02.2019
ASSOCIATE IN SCIENCE (A.S.) - ADVERTISING AND MARKETING COMMUNICATIONS
Fashion Institute of Technology