Nelly Monestime
New Bedford,MA
Summary
Certified Haitian Creole and French interpreter with extensive healthcare experience, delivering accurate, confidential, and culturally sensitive interpretation. Known for clear communication, strong interpersonal skills, and effective problem-solving. Background includes customer service and accounting support. Committed to reducing language barriers and improving access to care.
Overview
26
26
years of professional experience
Work History
Medical Interpreter (French & Haitian Creole)
AMN Languages Services
05.2026 - Current
- Deliver interpretation services in person
- Participate in online, video, and audio training sessions.
- Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
- Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
- Maintain a professional demeanor throughout interpreting sessions at all times.
Medical Interpreter (French & Haitian Creole)
People Incorporated
04.2025 - Current
- Interpret conversations through phone calls, video, and in-person appointments.
- Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
- Perform consecutive and simultaneous interpretation when appropriate for the assignment.
- Facilitate communication in early intervention, schools, business, and community settings
Medical Interpreter (French & Haitian Creole)
Baystate Health
, MA
01.2024 - Current
- Provide accurate and professional Haitian Creole–English interpretation services.
- Interpret conversations through in-person appointments.
- Perform consecutive and simultaneous interpretation when appropriate for the assignment.
- Facilitate communication in healthcare, legal, educational, business, and community settings
- Maintain strict confidentiality and professional ethical standards.
- Demonstrate cultural awareness and sensitivity.
Certified Nursing Assistant
St. Luke’s Hospital
New Bedford, MA
10.2020 - Current
- Provide safe and compassionate care, including ADLs, mobility support, vital signs, and safety monitoring.
- Collaborate with nurses, therapists, and care teams to optimize patient outcomes.
- Maintain calm, supportive presence with patients and families in high-pressure settings.
- Promote patient comfort, dignity, and safety in acute care settings
Accountant
Pepfar
Port-au-Prince, Haiti
01.2010 - 01.2015
- Managed financial records and reporting with accuracy and confidentiality
- Monitored budgets and supported financial operations
- Demonstrated strong organizational and analytical skills
Customer Service Representative
Capital Bank-Haiti
, Haiti
05.2000 - 01.2009
- Processed financial transactions, including currency exchange and money orders
- Delivered high-quality customer service in a fast-paced environment
- Maintained accuracy, attention to detail, and client trust
Education
Associate degree in Health and Sciences - Occupational Therapy Assistant (OTA), Health and Sciences
Bristol Community College
Fall River, MA01.2025
Medical Interpreter - Medical Interpreter
Languages Connections Boston
Boston, MA07.2024
Bachelor’s degree in accounting - accounting
University of Management and Productivity
Port-au-Prince, Haiti05.2000
Skills
- Punctuality and availability
- Medical interpretation
- Consecutive interpretation
- Simultaneous interpretation
- Healthcare terminology
- Remote interpreting
- Healthcare communication
- Cultural mediation
- Video remote services
- Medical terminology proficiency
- Procedure interpretation
- Cross cultural sensitivity
- Problem solving
- Security
- Effective Note-taking
- Physician communication
- Interpretation accuracy
- Verbal communication
- Listening skills
- Following client instructions
- Protocol compliance
- Understanding industry protocol and terminology
- Cultural sensitivity
- Working in a diverse environment
- Interpretation techniques
- Confidentiality
- Professional ethics
- Independent work
- Assignment management
- Virtual assignment readiness
- Reliable internet access
- Smartphone or computer use
- Interpersonal communication
- Cultural insight
- FLUENT IN [LANGUAGE]
- Confidential recordkeeping
- Patient advocacy
- Multilingual support
- Clear communication
- Active listening
- Professional discretion
Timeline
Medical Interpreter (French & Haitian Creole)
AMN Languages Services
05.2026 - Current
Medical Interpreter (French & Haitian Creole)
People Incorporated
04.2025 - Current
Medical Interpreter (French & Haitian Creole)
Baystate Health
01.2024 - Current
Certified Nursing Assistant
St. Luke’s Hospital
10.2020 - Current
Accountant
Pepfar
01.2010 - 01.2015
Customer Service Representative
Capital Bank-Haiti
05.2000 - 01.2009
Associate degree in Health and Sciences - Occupational Therapy Assistant (OTA), Health and Sciences
Bristol Community College
Medical Interpreter - Medical Interpreter
Languages Connections Boston
Bachelor’s degree in accounting - accounting
University of Management and Productivity