Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Suze Tcherlie Eustache

Ocoee

Summary

Dynamic Haitian Creole and French Interpreter with a proven track record at Inttraduk, enhancing client satisfaction through expert language services. Skilled in simultaneous interpreting and conflict resolution, I effectively supported international negotiations and improved recruitment processes, ensuring precise communication across diverse sectors. Committed to client confidentiality and delivering exceptional service.

Developed exceptional communication and translation skills in multilingual environment. Skilled in navigating complex linguistic and cultural contexts, ensuring clear and accurate communication. Looking to transition into new field where these transferable skills can be effectively utilized.

Overview

3
3
years of professional experience

Work History

Haitian Creole and French Interpreter

Inttraduk
01.2025 - Current
  • Improved customer relations through prompt resolution of language-based misunderstandings via effective interpretation services.
  • Supported international business negotiations by delivering precise interpretation between English and French speakers.
  • Assisted in the recruitment process of bilingual staff by evaluating candidates'' fluency in both languages through interviews and assessments.
  • Increased client satisfaction with professional French interpreting services for various industries such as healthcare, legal, and business sectors.
  • Provided essential support to educational institutions by translating academic materials from English to French, ensuring proper understanding of concepts among students.
  • Expanded global outreach of businesses by translating website content into French, making it accessible to a broader audience.

Package Handler

Amazon
09.2024 - 06.2025
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.

Customer Service Representative

Arise
02.2023 - 12.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

High School Diploma -

College Bird
Haiti

GED -

Orange Tchenical School
Orlando, FL

Skills

  • Fluent french speaker
  • Telephone interpreting
  • Grammar proficiency
  • Consecutive interpreting
  • Simultaneous interpreting
  • Video remote interpreting
  • Memory retention
  • Client confidentiality Hippa

Languages

Spanish
Limited Working
French
Native or Bilingual
English
Native or Bilingual
Haitian creole
Native or Bilingual

Timeline

Haitian Creole and French Interpreter

Inttraduk
01.2025 - Current

Package Handler

Amazon
09.2024 - 06.2025

Customer Service Representative

Arise
02.2023 - 12.2023

High School Diploma -

College Bird

GED -

Orange Tchenical School

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Suze Tcherlie Eustache