Nelson Argueta
Oakland,CA
Summary
Results-driven professional with extensive experience at Woodmont Real Estate Services, excelling in HVAC maintenance and customer service. Proven ability to enhance workflow efficiency and improve service quality through effective problem resolution and teamwork. Skilled in installation and repair, with a strong attention to detail and a commitment to compliance and safety standards.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Web to Door
Oakland, CA
08.2022 - 11.2022
- Delivered packages efficiently, ensuring timely arrival at customer locations.
- Navigated routes using GPS technology to optimize delivery times and reduce fuel costs.
- Maintained accurate records of deliveries, pickups, and customer interactions for reporting purposes.
- Communicated effectively with customers regarding delivery schedules and any potential delays.
- Inspected vehicles before routes for safety compliance and maintenance needs.
- Assisted in training new drivers on operational procedures and best practices for efficient deliveries.
- Implemented feedback from customers to enhance service quality and improve overall satisfaction rates.
- Collaborated with warehouse staff to streamline loading processes, enhancing productivity during peak hours.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Service Technician / Porter
Woodmont Real Estate Services
Castro Valley, CA
12.2022 - 06.2026
- Performed routine inspections and maintenance on HVAC systems to support optimal functionality.
- Assisted in diagnosing and resolving service issues, contributing to enhanced customer satisfaction through effective solutions.
- Worked collaboratively with team members to improve repair processes, fostering greater workflow efficiency.
- Updated service records accurately using company software to maintain compliance with industry standards.
- Maintained cleanliness in carports, laundry rooms, stairways, hallways, fitness centers, elevators, and all common areas.
Warehouse Worker
The Northwest Company
08.2009 - 08.2022
- Operated forklifts and pallet jacks for efficient material handling.
- Loaded and unloaded shipments, ensuring accurate inventory tracking.
- Maintained cleanliness and organization of warehouse environment.
- Assisted in order picking and packing to meet daily shipping targets.
- Conducted regular inventory counts to ensure stock accuracy.
- Collaborated with team members to optimize workflow processes.
- Followed safety protocols to minimize workplace hazards.
- Loaded, unloaded, and moved material to and from storage and production areas.
Maintenance Technician
Prime Group Residential
Castro Valley, CA
07.2026 - Current
- Conducted routine inspections of building systems, ensuring optimal functionality and compliance with safety standards.
- Performed preventative maintenance on HVAC systems, plumbing, and electrical equipment to enhance operational efficiency.
- Responded promptly to tenant maintenance requests, resolving issues to maintain tenant satisfaction and property integrity.
- Collaborated with contractors for major repairs, overseeing quality of work and adherence to timelines.
- Developed and implemented maintenance schedules to streamline workflows and reduce downtime across properties.
- Trained junior technicians on best practices for equipment repair and safety protocols, fostering team development.
- Monitored inventory levels of maintenance supplies, ensuring timely replenishment to avoid service interruptions.
- Analyzed maintenance processes, identifying areas for improvement that led to enhanced service delivery and cost savings.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Developed and implemented strategies to improve maintenance processes.
- Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Improved reliability of electrical systems by conducting thorough inspections and updates.
- Revamped workshop organization, leading to more efficient workflow and easier access to tools.
- Streamlined communication with other departments, ensuring maintenance issues were addressed in timely manner.
- Boosted team morale and productivity with introduction of team-based project completion incentive program.
- Improved machine efficiency, conducting regular diagnostics and repairs.
- Conducted energy audits to identify savings opportunities, resulting in significant decrease in utility expenses.
- Improved compliance with health and safety regulations, conducting regular audits and making necessary adjustments.
- Reduced downtime by implementing preventive maintenance schedule across all CNC machines.
- Enhanced building security by upgrading and maintaining security systems and hardware.
- Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
- Optimized production line performance, troubleshooting and fixing issues promptly.
- Reduced environmental impact with introduction of recycling initiatives for used materials and parts.
- Facilitated smoother operation of HVAC systems through regular maintenance and updates.
- Performed preventive maintenance and repairs on various types of equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Repaired and replaced pumps, valves and motors.
- Reported issues to property manager so effective resolutions could be put into place.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Executed tasks within time and budget constraints.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Positively engaged with customers and maintained professional appearance as company representative.
- Safely and effectively handled wide range of cleaning products and solutions.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Education
High School Diploma -
San Leandro Adult School
San Leandro, CA06-2008
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Flexible and adaptable
- Power tool proficiency
- Problem and issue resolution
- Repair techniques
- Documentation and reporting
- OSHA requirements
- Diagnostic testing
- Professional and courteous
- Service reports
- Quality assurance
- Customer relationship management
- Inventory management
- HVAC systems
- Hand tools
- Incident reporting
- Compliance documentation
- Active listening
- Organizational skills
- Teamwork and collaboration
- Multitasking
Languages
English
Professional Working
Spanish
Native or Bilingual
Portuguese
Professional Working
French
Elementary
Timeline
Maintenance Technician
Prime Group Residential
07.2026 - Current
Service Technician / Porter
Woodmont Real Estate Services
12.2022 - 06.2026
Delivery Driver
Web to Door
08.2022 - 11.2022
Warehouse Worker
The Northwest Company
08.2009 - 08.2022
High School Diploma -
San Leandro Adult School