Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nelson Buskirk

Northampton,PA

Summary

Professional with extensive experience excelling in customer service and team collaboration. Proven ability to train employees and enhance client satisfaction through effective communication. Skilled in documentation and reporting, ensuring compliance and operational efficiency. Committed to fostering strong relationships and delivering tailored financial solutions.

Overview

9
9
years of professional experience

Work History

Store Associate

Wawa
Easton, PA
12.2024 - Current
  • Assisted customers with inquiries and provided excellent service during transactions.
  • Maintained cleanliness and organization of store shelves and food preparation areas.
  • Operated cash register efficiently and processed customer payments accurately.
  • Prepared food items according to safety standards and company guidelines.
  • Collaborated with team members to ensure smooth operation during busy hours.

Associate Personal Banker

Wells Fargo & Company
Bethlehem, PA
04.2022 - Current
  • Support other bankers and tellers with any needs they may have as branch lead designee.
  • Assist customers with account openings and service inquiries.
  • Educate clients on various banking products and services available.
  • Identify customer needs, and recommend suitable financial solutions.
  • Resolve customer complaints effectively to maintain satisfaction levels.
  • Maintain compliance with banking regulations and internal policies.
  • Build strong rapport with new and existing clients to better serve their financial needs, and promote branch loyalty.
  • Respond promptly to customer emails, phone calls, and requests for information.
  • Maintain accurate records of all transactions conducted throughout the day.

Lead Server Trainer

Nazareth Diner
Nazareth, PA
08.2021 - 04.2023
  • Trained new servers on menu knowledge and customer service techniques.
  • Evaluated server performance through observation and constructive feedback sessions.
  • Fostered a positive learning environment that encouraged teamwork and communication skills.
  • Provided support during peak times when additional staff was needed at restaurants.
  • Provided exceptional customer service to enhance dining experience.
  • Managed dining area cleanliness and organization during peak hours.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Trained new servers on menu items and service techniques.

Bartender

Red Robin
Allentown, PA
02.2018 - 08.2021
  • Mixed cocktails and crafted beverages based on customer preferences.
  • Maintained cleanliness and organization of bar area throughout shifts.
  • Assisted customers with menu selections and provided excellent service.
  • Collaborated with kitchen staff to ensure timely food service delivery.
  • Enforced responsible alcohol service practices to promote customer safety.
  • Handled cash transactions accurately and balanced cash drawer at end of shift.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Machine Operator

Techo-Bloc
Pen Argyl, PA
06.2016 - 12.2018
  • Operated machinery to produce high-quality concrete products.
  • Monitored equipment performance and reported any issues promptly.
  • Maintained cleanliness and organization of the production area.
  • Assisted in training new operators on equipment use and procedures.
  • Conducted routine inspections of machines for maintenance needs.
  • Collaborated with team members to meet daily production goals.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Comply with company policies regarding quality control procedures.

Education

High School Diploma -

Liberty High School
Bethlehem, PA
06-2014

Some College (No Degree) - Accounting And Finance

Northampton Community College
Bethlehem, PA

Skills

  • Team collaboration
  • Communication skills
  • Employee training
  • Time management
  • Adaptability
  • Customer service
  • Team leadership
  • Documentation and reporting

Timeline

Store Associate

Wawa
12.2024 - Current

Associate Personal Banker

Wells Fargo & Company
04.2022 - Current

Lead Server Trainer

Nazareth Diner
08.2021 - 04.2023

Bartender

Red Robin
02.2018 - 08.2021

Machine Operator

Techo-Bloc
06.2016 - 12.2018

High School Diploma -

Liberty High School

Some College (No Degree) - Accounting And Finance

Northampton Community College

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