Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nelson Cabrera

Ocala,FL

Summary

Goal-oriented sales agent effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering 3-year background generating new business by selling various insurance plans.

Overview

1
1
Certification

Work History

Health Insurance Agent

Evolved Insurance Group
Boca Raton, FL
08.2023 - 01.2024
  • Assisted customers with enrollment in health insurance plans and managed administrative paperwork.
  • Resolved customer complaints promptly and effectively.
  • Developed relationships with customers by providing excellent customer service.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Continuously met sales goals via strategic prospecting.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed up with prospects on a regular basis to ensure satisfaction with services provided.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.

Education

South Plantation High School
Plantation, FL

Skills

  • Policy Analysis
  • Financial Acumen
  • Negotiation Abilities
  • Service Marketing
  • Customer Engagement

Certification

  • I have my FFM Certifications
  • I am licensed in FL, GA, LA, MI, NC, OH, OK, SC, TN

Timeline

Health Insurance Agent

Evolved Insurance Group
08.2023 - 01.2024

South Plantation High School
  • I have my FFM Certifications
  • I am licensed in FL, GA, LA, MI, NC, OH, OK, SC, TN
Nelson Cabrera