Reda Nicholson
Philadelphia,PA
Summary
Versatile Account Manager with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Account Manager
Evolved Marketing Group
King of Prussia, PA
05.2018 - Current
- Oversees sales forecasting, goal setting and performance reporting for all accounts.
- Directs work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Contacts regular and prospective customers to explain product features and solicit orders.
- Creates proposals for new and repeat customer business transactions.
- Consults with clients after sales and contract signings to resolve problems and provide ongoing support.
- Consistently exceed monthly sales quotas by more than 10% by pursuing leads and expanding prospect list.
- Train peers and management team on internal system supports, sales and marketing strategies and implementation plans.
Customer Service Cashier
Lil Pop Shop
Philadelphia, PA
05.2016 - 09.2017
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor of Arts - Speech Language And Hearing Sciences
Temple University
Philadelphia, PA12.2017
High School Diploma -
Dumont High School
Dumont, NJ06.2013
Skills
- Strong Interpersonal Skills
- Great Communication Skills
- Teamwork
- Team Leadership
- High attention to detail
- Self Starter
- Excellent Written Communication
- Marketing Strategies
- Data Entry
- Planning
- Strategy Development
Certification
- Nonprofit Essentials Training - 2021
- Fundraising Essentials Training - 2021
- Financial Management Training - 2021
- Fundamentals of Project Management Training - 2021
Timeline
Sales Account Manager
Evolved Marketing Group
05.2018 - Current
Customer Service Cashier
Lil Pop Shop
05.2016 - 09.2017
Bachelor of Arts - Speech Language And Hearing Sciences
Temple University
High School Diploma -
Dumont High School
- Nonprofit Essentials Training - 2021
- Fundraising Essentials Training - 2021
- Financial Management Training - 2021
- Fundamentals of Project Management Training - 2021
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