Nelson Dang
Garden Grove,California
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
5
5
years of professional experience
Work History
General Manager
Crunch Fitness Gym
07.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Store Manager
Shoe Palace
05.2020 - 06.2021
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Bachelor of Science - Managment Information Systems
California State University, Long Beach
Long Beach, CA06-2026
Associate of Arts - Business Administration And Management
Golden West College
Huntington Beach, CA06-2024
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Effective leader
- Administrative skills
- SQL
- Microsoft powerpoint, excel, and Word
- Business analysis
- Project management
Languages
Vietnamese
Professional Working
Timeline
General Manager
Crunch Fitness Gym
07.2021 - Current
Store Manager
Shoe Palace
05.2020 - 06.2021
Bachelor of Science - Managment Information Systems
California State University, Long Beach
Associate of Arts - Business Administration And Management
Golden West College
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