Nelson Dort

Used hand-held scanners and physical logs to accurately track item movements.

• Prepared pallets of boxes for easy transportation between customer and storage locations.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
• Removed jams and unblocked conveyor system to maintain flow of goods.

• customer service
• Team Crew Member
• Crew Trainer
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Maintained productive, efficient approach to all tasks.
• Addressed and resolved customer complaints in polite and professional manner.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Welcomed customers and helped determine their needs.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Answered questions about store policies and addressed customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Built relationships with customers to encourage repeat business.
• Assisted customers with returns, refunds and resolving transaction issues.
• Responded promptly to requests for assistance, spills and customer inquiries.

• Engaged with customers to build rapport and loyalty.
• Answered customer questions about sizing, accessories, and merchandise care.
• Engaged with customers to effectively build rapport and lasting relationships.
• Prepared merchandise for sales floor by pricing or tagging.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

• Collaborated with team members to complete orders.
• Worked front counter, drive-thru and other areas.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Operated cash register to ring up final bill and process various forms of payment.
• Took orders, prepared meals, and collected payments.