Cristian Arevalo
Miami
Summary
Creative thinker with a passion for Computer Science. Experienced in Office 365/Computer Literate. Looking to bring fresh ideas to a forward-thinking team. Maintained high Situational Awareness to ensure team safety and mission success in fast-paced environments. Anticipated and mitigated risks by continuously monitoring operational conditions. Applied strong observational and analytical skills to identify and respond to emerging threats. Seeking a software development role where I can utilize my knowledge of algorithms, data structures, and programming languages to build efficient and user friendly applications to further my career.
Overview
2027
2027
years of professional experience
Work History
Package Handler
KW-PROPERTIES
Miami, FL
- Registering packages to the building network system to notify residents to pick up the packages, organizing a space filled with different sizes of packages often carrying over 45lbs.
- Also had the privilege to register contractors/ delivery drivers to the building accessing me to front desk privileges.
- Loaded and unloaded packages, ensuring proper handling and storage procedures.
- Operated material handling equipment to streamline package movement within the facility.
- Followed safety protocols to maintain a secure work environment for team members.
- Sorted packages by destination, improving efficiency in delivery processes.
Front Desk Agent
Eurostars Langford
Miami, FL
10.2025 - 04.2026
- Greeted and registered guests, ensuring a welcoming atmosphere at all times.
- Managed reservations and room assignments using property management system efficiently.
- Assisted guests with inquiries, providing accurate information about hotel services and local attractions.
- Processed check-ins and check-outs, maintaining accuracy in billing and payment transactions.
- Handled guest complaints professionally, resolving issues to enhance customer satisfaction.
- Maintained front desk organization, ensuring seamless operations during peak hours.
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Ensured accurate billing and payment processing, reducing errors and guest disputes.
- Updated guest profiles with preferences and requests for personalized service in future stays.
- Monitored lobby area for cleanliness and comfort, ensuring positive first impression.
- Coordinated with housekeeping to ensure timely room availability for incoming guests.
Warehouse Associate
Amazon Warehouse
Miami, FL
09.2022 - 08.2025
- Assisted in receiving shipments, verifying quantities, and inspecting products for quality issues.
- Operated forklifts and pallet jacks to move inventory efficiently throughout the warehouse.
- Packed and labeled products for shipment, ensuring compliance with shipping standards and protocols.
- Collaborated with team members to optimize workflows and enhance overall productivity in the warehouse operations.
- Conducted regular safety inspections to ensure adherence to company safety guidelines and prevent accidents.
Junior Sandwich Artist
Subway
Miami, FL
12.2019 - 02.2025
- Was given the task to close the business, counting end of day sales, P.O.S updates, register/report loose change or missing change in P.O.S.
- Maintaining a sanitized business.
- Resolved customer inquiries through various communication channels, ensuring timely and effective support.
- Assisted in training new team members on customer service protocols and systems.
Package Handler
01.2024 - 12.2024
- Achieved 99% accuracy in order fulfillment, enhancing customer satisfaction.
- Assigning designated areas to certain packages that exceed the weight limit.
- High attention to details.
- Input packages to building local system.
- Fast pace and team oriented teamwork.
Sales Associate
Alcides Group
Miami, FL
07.2022 - 06.2023
- Was given the opportunity to do interviews/ schedule to build a team.
- Alcides group is a marketing experience based on sales, high regards for customer support. Teaching learning principles on how to communicate/ breaking tension with people. Working with non profits to reach a founding goal as a group.
Stocker
Walgreens
Miami, FL
01.2022 - 06.2022
- Responsible for heavy unloading, organization of products, maintaining a sanitized working environment, handling money upon closing operation.
- Organized merchandise displays to enhance product visibility and accessibility.
- Restocked shelves promptly to maintain inventory levels and reduce customer wait times.
- Assisted in inventory management by conducting regular stock counts and audits.
- Maintained cleanliness and organization of aisles to promote a safe shopping environment.
- Utilized point-of-sale systems for accurate tracking of sales and inventory data.
Education
High school diploma -
Miami Jackson Senior High School
Miami, FL01-2021
Skills
- Microsoft Word
- Sales
- Retail Sales
- Cash register
- Cashiering
- Customer service
- Front Desk
- Communication skills
- Critical thinking
- Problem Solving
- Multitasking
- Leadership
- Time management
- Guest services
- Problem-solving skills
- Cash handling
- Hospitality services
- Credit and cash payments
- Listening skills
- Microsoft office
Languages
English
Spanish
Interests
- Playing the piano
- Reading Literature
Personal Information
Title: Concierge
Timeline
Front Desk Agent
Eurostars Langford
10.2025 - 04.2026
Package Handler
01.2024 - 12.2024
Warehouse Associate
Amazon Warehouse
09.2022 - 08.2025
Sales Associate
Alcides Group
07.2022 - 06.2023
Stocker
Walgreens
01.2022 - 06.2022
Junior Sandwich Artist
Subway
12.2019 - 02.2025
Package Handler
KW-PROPERTIES
High school diploma -
Miami Jackson Senior High School