Nelson Flores
Palmdale,CA
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions, Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth and performance.
Overview
9
9
years of professional experience
Work History
Technician
SUBZERO VISION
Palmdale, CA
04.2017 - 06.2017
- Operated technical equipment to support daily operations and ensure product quality.
- Assisted in troubleshooting and resolving system malfunctions to minimize downtime.
- Conducted routine maintenance on machinery, enhancing operational efficiency and reliability.
- Collaborated with team members to streamline workflow processes and improve service delivery.
Wireless Sales Associate
MetroPCS
Lancaster, CA
11.2018 - 04.2019
- Greeted customers with a warm smile when they entered the store and offered assistance for their wireless needs.
- Delivered information on current store promotions, sales and special events to customers to help them in purchasing decisions.
- Explained the different features for Products
- Upsold accessories and warranty programs to customers by carefully explaining the benefits.
- Checked store inventory to see if requested items were available for purchase.
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
Shop Technician
Creative Technology
Panorama City, CA
07.2022 - Current
- Operated and maintained complex machinery for production processes.
- Diagnosed equipment malfunctions and implemented effective repair strategies.
- Collaborated with team members to streamline workflow and enhance productivity.
- Trained junior technicians on safety protocols and equipment handling techniques.
- Conducted routine inspections, ensuring compliance with industry standards.
- Developed and documented standard operating procedures for machinery operation.
- Assisted in inventory management, tracking parts usage and restocking needs.
- Kept shop clean, organized and stocked with supplies.
- Repaired parts, components and assemblies to correct malfunctions.
- Efficiently managed multiple tasks, ensuring all projects were completed on time without compromising quality.
- Maintained accurate records of repair work completed, enabling efficient tracking of equipment history and warranty information.
- Demonstrated adaptability by quickly learning new software applications used for tracking inventory levels and processing orders.
Education
Bachelor of Science - Criminal Justice
California State University, Northridge
Northridge, CA05-2024
High School Diploma -
Highland High School
Palmdale, CA2017
Associate of Arts - Criminal Justice
Antelope Valley College
Lancaster, CA05-2020
Skills
- Customer interaction
- Customer service
- Fast learner
- Self motivation
- adaptability
- Teamwork
- Routine maintenance
- Problem-solving
- Multitasking
- Reliability
Timeline
Shop Technician
Creative Technology
07.2022 - Current
Wireless Sales Associate
MetroPCS
11.2018 - 04.2019
Technician
SUBZERO VISION
04.2017 - 06.2017
Bachelor of Science - Criminal Justice
California State University, Northridge
High School Diploma -
Highland High School
Associate of Arts - Criminal Justice
Antelope Valley College