Nelson Maraj
Bronx,NY
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Guard Officer
IPS Hospitality, Ritz-Carlton, HRA Department
02.2024 - Current
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Improved communication between hotel departments by facilitating regular meetings with other department heads to discuss ongoing security concerns and share information.
- Liaised with law enforcement agencies during emergencies or criminal investigations, ensuring seamless coordination between hotel staff and external resources.
Lead Residential Porter
Bronstein Properties, BLDG Management
02.2020 - 08.2023
- Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
- Enhanced building stability by applying layers of plaster to interior and exterior walls, ceilings, and partitions.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
Security Officer & Security Supervisor
FJC Security, NYC DEP Agency, NYC HRA
10.2017 - 02.2020
- Supported effective decision-making during critical incidents by providing real-time information from CCTV monitoring operations.
- Demonstrated excellent multitasking abilities while managing multiple screens simultaneously without compromising attention to detail or situational awareness.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Education
Pharmacy Technician -
ABC Technical School
The Bronx04.2023
High School Diploma -
Herbert H Lehman High School
Bronx, NY06.2012
Skills
- Quick Learner
- Incident Reporting
- Integrity and Honesty
- Baggage Screening
- CCTV Monitoring
- Bilingual Italian and Spanish
Certification
- CISA - Certified Information Systems Auditor
- CompTIA At
- Project Management Professional (PMP)
- CISSP certification
- ITIL Certification
- NYS security license
- 16 hour OJT
- 8 hour security annual certificate
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Professional Working
Timeline
Security Guard Officer
IPS Hospitality, Ritz-Carlton, HRA Department
02.2024 - Current
Lead Residential Porter
Bronstein Properties, BLDG Management
02.2020 - 08.2023
Security Officer & Security Supervisor
FJC Security, NYC DEP Agency, NYC HRA
10.2017 - 02.2020
Pharmacy Technician -
ABC Technical School
High School Diploma -
Herbert H Lehman High School
- CISA - Certified Information Systems Auditor
- CompTIA At
- Project Management Professional (PMP)
- CISSP certification
- ITIL Certification
- NYS security license
- 16 hour OJT
- 8 hour security annual certificate
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