Nelson Neal
New Albany,IN
Summary
Experienced leader and collaborator with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and consistently deliver exceptional customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possesses strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success. Implemented innovative solutions that resulted in positive organizational restructuring.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Chillburger
Floyds Knobs, IN
05.2018 - Current
- Organized training sessions for new hires.
- Resolved conflicts between team members in an effective manner.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Delegated work to staff, setting priorities and goals.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Assisted in developing processes for efficient transitions to new products and equipment.
Education
High School Diploma -
Floyd Central High School
Floyds Knobs, IN06-2019
Skills
- Employee training
- Safety management
- Inventory management
- Team leadership
- Process improvement strategies
- Money handling
- Operations management
- Verbal and written communication
- Customer relations
- Employee supervision
- Customer service and satisfaction
Affiliations
- Musician
- Outdoorsman
- Sports Enthusiast
Accomplishments
- Indiana High School Orchestra State Champion
Certification
- Indiana Management ServSafe License
- Indiana Alcohol Sales Permit
References
References available upon request.
Timeline
Chillburger
05.2018 - Current
High School Diploma -
Floyd Central High School
Similar Profiles
Ryne BlairRyne Blair
Kitchen Employee at ChillburgerKitchen Employee at Chillburger
Felisha HenleyFelisha Henley
Certified Phlebotomy Team Lead at LabCorpCertified Phlebotomy Team Lead at LabCorp
Brandon LawrenceBrandon Lawrence
Litigation Attorney at Self Employed AttorneyLitigation Attorney at Self Employed Attorney