Nelson Torres
Information Technology Specialist
Socorro,Texas
Summary
Experienced IT support professional skilled in computer system installation, hardware and software diagnosis, and new application roll-outs. Committed to delivering efficient and high-quality support. Thrives in fast-paced environments and excels under pressure.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Information Technology Specialist
US Army
El Paso, TX
01.2016 - Current
- Installed, operated, and maintained computer systems and LAN at various levels. Supported end users with CE operating systems, peripherals, and applications. Implemented IA to ensure compliance with security requirements.
- Supervised installation, operation and maintenance of LAN and computer systems for unclassified & classified systems from Battalion to Army and National levels; provided advanced level CE & NE support.
- Maintained inventory records of all installed equipment including software licenses.
- Ensured compliance with industry standards regarding information technology best practices.
- Mentored other technologists and support professionals to provide professional development and skill enhancement.
Education
Certification - CCNAv7
Regional Training Institute
Las Vegas, NV03-2023
Diploma - Advanced Leader Course
NCO Academy
Las Vegas, NV03-2023
Diploma - Basic Leader Course
NCO Academy
Fort Bliss, TX05-2018
Diploma - Information Technology Specialist
United States Army Cyber Center of Excellence
Fort Eisenhower, GA10-2016
Certification - Automotive Mechanics Technology
Automeca Technical College
Ponce, PR06-2008
Some College (No Degree) - Public Accounting
Pontifical Catholic University of Puerto Rico
Ponce, PR01-2007
High School Diploma -
Luis Munoz Marin
Juana Diaz, PR05-2006
Skills
- Software Updates
- Problem-solving skills
- Operations Management
- End-user support
- IT service management
- Device configuration
- Information Security
- Network infrastructure updates
- Software licenses and patches
- Audit Support
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- CompTIA Security+ ce certification
- CCNAv7: Enterprise Networking, Security, and Automation
- CompTIA CySA+ Program
- CompTIA CASP+ Program
References
References available upon request.
Work Preference
Work Type
Full TimeWork Location
On-SiteWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Information Technology Specialist
US Army
01.2016 - Current
Certification - CCNAv7
Regional Training Institute
Diploma - Advanced Leader Course
NCO Academy
Diploma - Basic Leader Course
NCO Academy
Diploma - Information Technology Specialist
United States Army Cyber Center of Excellence
Certification - Automotive Mechanics Technology
Automeca Technical College
Some College (No Degree) - Public Accounting
Pontifical Catholic University of Puerto Rico
High School Diploma -
Luis Munoz Marin
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