Nelson Velez
Nashville,TN
Summary
Dedicated customer and company server with a track record of prioritizing and providing genuine memorable day brightening experiences. We focused. Us minded. Together unstoppable, yet driven by the I can do it confidence. Committed to a personal brand of excellence, love for life, work people and daily personal and professional growth. Sum total of my daily efforts is satisfaction from my work and my work satisfying my company, team and the customers who keep the company going.
Overview
12
12
years of professional experience
Work History
Customer Service / Driver
Flavor Catering
Nashville, TN
01.2016 - Current
- Server for VIP & Celebrity clientele.
- Coordinated event setup and disassembly.
- Operated box trucks and company van food delivery service for corporate, events, celebrity concerts, weddings & law firm luncheons.
- Ensured consistent stock levels and timely supply chain operations.
Conference Services
Bass Berry & Sims
Nashville, TN
07.2021 - 01.2023
- Provided support services for legal professionals and their clients.
- Catering & delivery service.
- Arrange banquet rooms for scheduled meetings.
- Managed inventory control to ensure adequate stock levels at all times.
- Conducted routine maintenance tasks.
- Ensured timely delivery arrangements with vendors.
Bell Man
Thompson Hotel
Nashville, TN
09.2019 - 06.2021
- Guest experience service.
- Concierge services.
- Luggage Transport.
- Door Security.
- Organized stockroom efficiently.
- Enhanced hospitality for VIPs and celebrities.
Traveling Installation Tech
Waites Wireless
Nashville, TN
03.2017 - 01.2019
- Traveled domestically to install wireless machine conditioning monitoring systems at Amazon fulfillment centers.
- Tested functionality of machine sensors.
- Educated new hires in effective wiring techniques.
- Track and replenish necessary travel tools regularly.
- Arranged transportation itineraries.
Entrepreneur Vocal Coach
Self Employed Web
Nashville, TN
03.2013 - 04.2018
- Provided vocal pedagogy to emerging artists in downtown Nashville.
- Designed structured lesson plans.
- Coordinated with artists to produce engaging content.
- Conducted performance enhancement preparations.
- Guided individuals on maintaining vocal and mental well-being.
- Coordinated work schedules efficiently.
- Ensured accurate billing records.
Education
Vocal Performance -
The Arts Academy
Cleveland, Ohio01.2006
Vocational Auto Body -
Lorain Southview
Lorain, OH06.1999
Recording Technology -
Lorain Southview
Lorain, OH06.1999
Skills
- Interpersonal skills
- Inventory management
- Payment collection
- Reliability
- Active listening
- Record keeping
- Multitasking Abilities
- Problem-solving
- Relationship building
- Customer service representation
- Technical troubleshooting
- Critical thinking
- Team collaboration
- Attention to detail
Languages
- English
- Spanish
Timeline
Conference Services
Bass Berry & Sims
07.2021 - 01.2023
Bell Man
Thompson Hotel
09.2019 - 06.2021
Traveling Installation Tech
Waites Wireless
03.2017 - 01.2019
Customer Service / Driver
Flavor Catering
01.2016 - Current
Entrepreneur Vocal Coach
Self Employed Web
03.2013 - 04.2018
Vocal Performance -
The Arts Academy
Vocational Auto Body -
Lorain Southview
Recording Technology -
Lorain Southview
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