Nelson Velez
Oberlin
Summary
Dependable and safety-focused professional with experience in direct support services, campus safety, technical installations, logistics, and customer service. Recognized for remaining calm under pressure, following established procedures, and building positive relationships with coworkers and the public. Brings hands-on field experience, strong problem-solving skills, and a commitment to long-term public service. Seeking to build a career with a municipal electric department.
Overview
13
13
years of professional experience
Work History
Direct Support Professional
Alpha Care
Oberlin, OH
01.2026 - Current
- Provide person-centered care while ensuring client safety and well-being.
- Maintain accurate documentation and follow established procedures.
- Respond calmly to changing situations and communicate effectively with team members.
Customer Service Specialist / Driver
Flavor Catering
Nashville, TN
01.2016 - Current
- Operated company vehicles for time-sensitive deliveries and events.
- Coordinated logistics, inventory, setup, and breakdown for high-profile clients.
- Maintained professionalism while meeting demanding schedules.
Campus Safety Officer
Oberlin College and Conservatory
Oberlin, OH
09.2025 - 12.2025
- Patrolled campus by foot, bicycle, and vehicle to protect people and property.
- Responded to emergencies and coordinated with law enforcement.
- Monitored alarms, documented incidents, and enforced campus policies.
Entrepreneur & Vocal Coach
Self-Employed
03.2013 - 01.2024
- Managed a private vocal coaching business, including scheduling, client communication, and instruction.
Conference Services Specialist
Bass, Berry & Sims
Nashville, TN
07.2021 - 02.2023
- Coordinated conference services and hospitality for attorneys and corporate clients.
- Prepared meeting spaces and managed inventory to support successful events.
Bellman / Door Security
Thompson Hotel
Nashville, TN
09.2019 - 07.2021
- Provided luxury guest service while maintaining a safe and welcoming entrance.
- Assisted with luggage, transportation coordination, and front-door security.
Traveling Installation Technician
Waites Wireless
03.2017 - 01.2019
- Installed and tested wireless monitoring systems at Amazon fulfillment centers.
- Used tools and technical equipment while following safety procedures.
- Trained new employees and managed equipment and travel logistics.
Education
Vocal Performance
The Arts Academy
Cleveland, OH01-2015
Diploma - Music Recording Technology
Lorain Southview High School
Lorain, OH01-1999
Skills
- Safety & Emergency Response
- Technical Installations
- Equipment & Tool Handling
- Documentation
- Inventory Management
- Logistics
- Customer Service
- Team Collaboration
- Problem Solving
Timeline
Direct Support Professional
Alpha Care
01.2026 - Current
Campus Safety Officer
Oberlin College and Conservatory
09.2025 - 12.2025
Conference Services Specialist
Bass, Berry & Sims
07.2021 - 02.2023
Bellman / Door Security
Thompson Hotel
09.2019 - 07.2021
Traveling Installation Technician
Waites Wireless
03.2017 - 01.2019
Customer Service Specialist / Driver
Flavor Catering
01.2016 - Current
Entrepreneur & Vocal Coach
Self-Employed
03.2013 - 01.2024
Diploma - Music Recording Technology
Lorain Southview High School
Vocal Performance
The Arts Academy