NELSON A. SALIVIA
Cyber Security Analyst
Atlanta,Georgia
Summary
Creative problem-solver with strong analytical skills, and experience working in technical support, eager to secure a challenging InfoSec role as a Security Operations Analyst (SOC). Organized and dependable, and successful at managing multiple priorities with a positive attitude. Certifications obtained in CompTIA Security+, Network+, and ITF+, as well as Certified in Cybersecurity (CC).
Overview
16
16
years of professional experience
1
1
year of post-secondary education
4
4
Certifications
1
1
Language
Work History
Photographer / Owner
FOTOGRAFIK ARTS
Atlanta, GA
12.2009 - 05.2023
- Commercial Real-Estate, Interior Design, and Construction
- Managed accounts across a 30-company portfolio spanning across the southeast region
- Focused on the important details in creating photographic magic for a diverse customer base
- Established and maintained long-lasting and successful relationships with client companies
- Maintained strong communication and teamwork with partners and clients through various stages of project, from scheduling, coordination, on-site interactions, and project completion
- Managed multiple deadlines and changing workloads, while delivering consistent quality
- Work was featured in several design and home improvement magazines, helping clients win multiple industry awards, thereby expanding their customer base, and increasing sales.
Technical Support Analyst
CRG / COCA-COLA ENTERPRISES, INC
Atlanta, GA
08.2007 - 11.2009
- Information Technology Operations, supporting a Network of Bottling and Distribution Centers
- Demonstrated leadership, working with minimal supervision in providing application and systems support for an employee network that included 30,000+ internal stakeholders
- Responded to problem-solving tickets, analyzing issues related to software and hardware, implementing security patches and updates, and resolving networking and VPN issues
- Used RDP to evaluate issues and reconfigure user settings and remediate malware infections
- Worked to quickly resolve issues causing negative impacts on business operations
- Used technical writing skills to create resolution procedures to troubleshoot a variety of issues
- Frequently recognized for exceeding expectations when solving challenging technical problems.
Education
Cybersecurity, 9-Month certification program -
Tech Transformation Academy at City of Refuge
Atlanta, GA 08.2022 - 05.2023
Bachelor of Arts (BA) - Modern Languages and Communications
University of Miami
Miami, FLAssociate of Arts (AA), Pre-Bachelor of Arts - Communications
The University of Miami
Coral Gables, FLPre-Bachelor of Arts - undefined
Miami Dade College
Miami, FLSkills
Knowledge of OSI Model and Network protocols: HTTP, DNS, DHCP, SMTP, TCP/IP and SSHExperienced with the use of network forensics tools such as Wireshark, Splunk and NmapUnderstanding of IT Security Frameworks, such as CIS, NIST, ITIL, and several ISO variantsKnowledge of firewalls, ACLs, IDS/IPS, SIEM, endpoint security, and malware remediationProficient with Windows and MacOS, as well as with several variants of Linux operating systemExcellent written and verbal communication skills, effectively conveying technical information
Wireshark software
Implementing security programs
Critical thinking skills
Data security
CIS Compliance
IDS Integration
Additional Information
- Confidential-Level Security Clearance: August 2009.
Certification
CompTIA Security+
Timeline
CompTIA Security+
05-2023
Certified in Cybersecurity (CC)
05-2023
CompTIA Network+
01-2023
CompTIA ITF+
10-2022
Cybersecurity, 9-Month certification program -
Tech Transformation Academy at City of Refuge
08.2022 - 05.2023
Photographer / Owner
FOTOGRAFIK ARTS
12.2009 - 05.2023
Technical Support Analyst
CRG / COCA-COLA ENTERPRISES, INC
08.2007 - 11.2009
Bachelor of Arts (BA) - Modern Languages and Communications
University of Miami
Associate of Arts (AA), Pre-Bachelor of Arts - Communications
The University of Miami
Pre-Bachelor of Arts - undefined
Miami Dade College