NELSON A. SALIVIA
Cyber Security Analyst
Atlanta,Georgia
Summary
Creative problem-solver with strong analytical skills, and experience working in technical support, eager to secure a challenging InfoSec role as a Security Operations Analyst (SOC). Organized and dependable, and successful at managing multiple priorities with a positive attitude. Certifications obtained in CompTIA Security+, Network+, and ITF+, as well as Certified in Cybersecurity (CC).
Overview
16
16
years of professional experience
1
1
year of post-secondary education
4
4
Certifications
1
1
Language
Work History
Photographer / Owner
FOTOGRAFIK ARTS
Atlanta, GA
12.2009 - 05.2023
- Commercial Real-Estate, Interior Design, and Construction
- Managed accounts across a 30-company portfolio spanning across the southeast region
- Focused on the important details in creating photographic magic for a diverse customer base
- Established and maintained long-lasting and successful relationships with client companies
- Maintained strong communication and teamwork with partners and clients through various stages of project, from scheduling, coordination, on-site interactions, and project completion
- Managed multiple deadlines and changing workloads, while delivering consistent quality
- Work was featured in several design and home improvement magazines, helping clients win multiple industry awards, thereby expanding their customer base, and increasing sales.
Technical Support Analyst
CRG / COCA-COLA ENTERPRISES, INC
Atlanta, GA
08.2007 - 11.2009
- Information Technology Operations, supporting a Network of Bottling and Distribution Centers
- Demonstrated leadership, working with minimal supervision in providing application and systems support for an employee network that included 30,000+ internal stakeholders
- Responded to problem-solving tickets, analyzing issues related to software and hardware, implementing security patches and updates, and resolving networking and VPN issues
- Used RDP to evaluate issues and reconfigure user settings and remediate malware infections
- Worked to quickly resolve issues causing negative impacts on business operations
- Used technical writing skills to create resolution procedures to troubleshoot a variety of issues
- Frequently recognized for exceeding expectations when solving challenging technical problems.
Education
Cybersecurity, 9-Month certification program -
Tech Transformation Academy at City of Refuge
Atlanta, GA 08.2022 - 05.2023
Bachelor of Arts (BA) - Modern Languages and Communications
University of Miami
Miami, FLAssociate of Arts (AA), Pre-Bachelor of Arts - Communications
The University of Miami
Coral Gables, FLPre-Bachelor of Arts - undefined
Miami Dade College
Miami, FLSkills
Knowledge of OSI Model and Network protocols: HTTP, DNS, DHCP, SMTP, TCP/IP and SSHundefined
Additional Information
- Confidential-Level Security Clearance: August 2009.
Certification
CompTIA Security+
Timeline
CompTIA Security+
05-2023
Certified in Cybersecurity (CC)
05-2023
CompTIA Network+
01-2023
CompTIA ITF+
10-2022
Cybersecurity, 9-Month certification program -
Tech Transformation Academy at City of Refuge
08.2022 - 05.2023
Photographer / Owner
FOTOGRAFIK ARTS
12.2009 - 05.2023
Technical Support Analyst
CRG / COCA-COLA ENTERPRISES, INC
08.2007 - 11.2009
Bachelor of Arts (BA) - Modern Languages and Communications
University of Miami
Associate of Arts (AA), Pre-Bachelor of Arts - Communications
The University of Miami
Pre-Bachelor of Arts - undefined
Miami Dade College
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