Nely Rabago Fuentes
Maxwell,USA
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant (CMA)
Austin Regional Clinic
Austin, US
08.2022 - Current
- Rooms patients, takes and documents vital signs, and prepares patients for the provider's exam.
- Administers medication under the physician's direction and within the scope of practice, as demonstrated by the completion of training and testing.
- Performs diagnostic testing such as EKGs, audiograms, spirometry, and visual screenings, as instructed, and documents in EPIC EMR.
- Responsible for reviewing both the provider's refill in the basket and assisting with daily medication refill requests using the ARC refill protocol.
- Responsible for reviewing the EPIC triage call-in basket for any callbacks.
- Responsible for reviewing result notes in the basket and calling/informing patients of normal lab results.
- Ensures rooms are properly stocked, and supplies are current and within expiration dates.
- Cleans patient rooms as needed, including proper handling of dirty laundry.
- Ensures the laundry cart is stocked with fresh linens on a daily basis.
- Follows directions given by the nursing team leader or supervisor.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Administered injections, immunizations, medications, wound dressings, and other treatments according to physician instructions.
- I answered phones, scheduled appointments, greeted patients and ordered supplies.
- Educated patients about medications, procedures, and physicians' instructions.
Sales Representative
Metro by T Mobile
Austin, US
08.2016 - 07.2022
- Present, promote, and sell products/services using solid arguments to existing and prospective customers.
- Establish, develop, and maintain positive business and customer relationships.
- Present, promote, and sell products/services using solid arguments to existing and prospective customers.
- Maintained accurate records of all sales and prospecting activities.
- Negotiated pricing contracts with customers to maximize profits.
- Identified customer needs by asking questions and advising on the best solutions.
- Developed and maintained relationships with key clients to ensure repeat business.
- Maintained a well-stocked and organized sales floor with the latest merchandise to drive sustained sales revenue.
- Listened to customer needs to identify and recommend thebest products and services.
Lash Consultant
Amazing Lash Studio
Kyle, US
05.2021 - 04.2022
- Answered inbound and outbound calls.
- Responded to customer inquiries by phone, email, and in person.
- Created customer charts.
- Uploaded data into the patient's profile.
- Created and presented treatment plans to our customers.
- Handled customer inquiries regarding pricing and scheduling appointments via phone or email.
- Updated and maintained customer information records and beauty services provided.
Infant Teacher
STEPPING STONE SCHOOL
Austin, US
07.2019 - 05.2021
- Connected with parents, we served regarding planned curriculums for their children on a daily basis.
- Planned curriculum tailored to the needs of individual children, with concern for their interests, special talents, and individual style and pace for learning.
- Observed, recorded, and shared children's accomplishments and advancements with parents.
- Followed safe feeding guidelines and parental requests for breast milk, formula, and solids.
Education
High school Diploma -
William B. Travis Early College High school
01.2016
Skills
- Fluent in English and Spanish
- Experience with children
- Vital Signs
- Microsoft Excel
- Experience administering injections
- Retail sales
- Customer service
- Patient care
- Read and write in English and Spanish
- Medical Scheduling
- Nannying
- Bilingual
- Microsoft Office
- HIPAA protocols
- Verbal and written communication
- Blood pressure measurement
- Telephone etiquette
Certification
- Certified Medical Assistant, 05/24/2024
- Driver's license
- First Aid Certification, 02/24/2024
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Certified Medical Assistant (CMA)
Austin Regional Clinic
08.2022 - Current
Lash Consultant
Amazing Lash Studio
05.2021 - 04.2022
Infant Teacher
STEPPING STONE SCHOOL
07.2019 - 05.2021
Sales Representative
Metro by T Mobile
08.2016 - 07.2022
High school Diploma -
William B. Travis Early College High school
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