TRINE OROS
Bay City,TX
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant (CMA)
Fulshear Family Medicine
Sugar Land, TX
10.2024 - 07.2025
- Managed patient scheduling and appointment coordination to ensure efficient workflow and minimize wait times
- Maintained accurate electronic health records (EHR) for all patients, documenting medical history, treatments, and test results
- Performed urinalysis, and EKGs with a high level of accuracy
- Educated patients on proper medication usage, diet restrictions, and post-treatment care instructions
- Provided compassionate support to patients during their visits by addressing concerns or answering questions about their healthcare needs
- Collaborated with other healthcare professionals to coordinate patient referrals for specialized treatments or diagnostic tests
- Managed inventory of medical supplies and equipment to ensure availability while minimizing waste or expiration of items
- Coordinated with pharmacy staff to ensure timely prescription refills for patients resulting in improved medication adherence rates
- Assisted in the implementation of telehealth services, allowing patients to receive virtual consultations and follow-ups
- Provided emotional support and reassurance to patients during procedures or treatments, ensuring a positive patient experience
- Maintained strict adherence to HIPAA regulations when handling sensitive patient information
- Assisted with patient education programs on topics such as diabetes management, weight loss strategies, and smoking cessation
- Managed incoming phone calls from patients regarding appointment scheduling or general inquiries about their healthcare needs
- Maintained cleanliness and organization of examination rooms following infection control protocols at all times
- Demonstrated exceptional attention to detail when documenting patient information into electronic health records (EHR)
- Closely monitored patients' vital signs before, during, and after procedures or treatments for any abnormalities
- Achieved XX% improvement in patient appointment adherence through proactive reminder calls or messages
- Served as a resource for patients regarding community resources available for healthcare assistance or financial support
Medical Assistant
El Campo Hospital
El Campo, TX
04.2020 - 08.2024
- Collected samples from patients for laboratory testing purposes.
- Inspected equipment to ensure proper working order prior to use on patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Administered injections, medications and treatments as directed by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Documented notes during patient visits.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Medical Assistant
CHI St. Luke's Health - Baylor St. Luke's Medical Center
Lake Jackson, TX
08.2013 - 04.2020
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Scheduled appointments for patients, coordinating with other departments as needed
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Educated patients on medication instructions, post-treatment care, and preventive measures
- Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
- Contributed to a positive work environment through effective communication with colleagues
- Aided in training new medical assistants on office protocols and clinical procedures
- Responded quickly during emergencies or urgent situations within the clinic setting
- Served as a liaison between patients/families and healthcare providers to facilitate smooth communication flow
- Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
- Maintained a clean and organized work area to ensure safety and efficiency in daily operations
- Collaborated with the pharmacy department to ensure timely prescription refills for patients
- Achieved XX% improvement in patient satisfaction scores through attentive and compassionate care
- Safely disposed of biohazardous waste materials according to established protocols
- Managed multiple tasks simultaneously while maintaining attention to detail and accuracy
- Demonstrated empathy and professionalism when dealing with patients from diverse backgrounds or those experiencing distressing situations
- Counseled patients on lifestyle modifications such as diet, exercise, smoking cessation, or medication adherence
- Maintained up-to-date knowledge of medical terminology, procedures, medications, and healthcare regulations
- Demonstrated proficiency in performing electrocardiograms (EKGs) accurately and efficiently
- Educated patients on proper use of medical devices such as crutches, braces, or nebulizers
Education
Medical Assistant Certificate - CMA
Texas School of Business
Houston, TX08.2009
GED - undefined
Bay City High School
Bay City, TX07.1996
Skills
- Medical Billing (6 years)
- Triage (10 years)
- Indirect Patient Care (10 years)
- Experience Administering Injections (10 years)
- Medical Office Experience (10 years)
- Laboratory Experience
- Vital sign monitors (10 years)
- Vital Signs (10 years)
- Patient-focused care (10 years)
- Electronic Medical Records (10 years)
- Patient Scheduling (10 years)
- Insurance Verification
- Procedure Assistance (10 years)
- HIPAA Compliance (10 years)
- Patient Flow Management (10 years)
- Spanish
Certification
- Certified Medical Assistant
- BLS Certification
- CPR Certification
Languages
English
Native or Bilingual
Timeline
Certified Medical Assistant (CMA)
Fulshear Family Medicine
10.2024 - 07.2025
Medical Assistant
El Campo Hospital
04.2020 - 08.2024
Medical Assistant
CHI St. Luke's Health - Baylor St. Luke's Medical Center
08.2013 - 04.2020
GED - undefined
Bay City High School
Medical Assistant Certificate - CMA
Texas School of Business