Summary
Overview
Work History
Education
Skills
SPORT, FASHION,TRAVELLING,YOGA,MEDITATION,BOOKREADER,SWIM,JOGGING.
Languages
Timeline
Generic

NELYA KUCHER

Vienna,VA

Summary

I am a very confidante person , i have very good connection with people and i believe a am excellent on costumer service .

My previous knowledge of technician have been always help me with orientation of any computer programs for enhance the costumer service quality.

Self discipline and self motivate gives me a good surrounds with people who are very focused on positive and achievements .


Overview

2
2
years of professional experience

Work History

FRONT DESK /PBX OPERATOR AMBASSADOR

KW Management/CUNSULTING
HALLANDALE BEACH , FLORIDA
07.2019 - 12.2019
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Used internal software to process reservations, check-ins and check-outs.
  • Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
  • Responded swiftly to room requests and other inquiries made via establishment website, email or phone.

SALES REPRESENTITIVE-CASH ADVANCE

Cash Offer SEVICE CO
Hollywood, FL
04.2017 - 04.2019
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Expanded customer base and boosted profit within product line.
  • Automated contact management system, resulting in better client organization and goal alignment.

Education

IELTSWEYBRIDGE ENGLISH SCHOLL

Associate of Science - BISNESS ADMINISTRATION

ASA COLLEGE ,NORTH MIAMI , FL
08.2018

No Degree - English Language And Literature

IELTSWEYBRIDGE ENGLISH SCHOLL
6 Baker ST WEYBRIDGE KT13 8AU ,UNITED KINGDOM
06.2016

Bachelor of Arts - ARCHITECTURA DESIGHN

MARHI
RUSSIAN FEDERTION MOSCOW
08.2009

Skills

  • Transportation Information
  • Restaurant Reservations
  • Cash Register Operations
  • Credit and Cash Payments
  • Promoted positive guest relations while greeting guest ,managing check in ,check out,booking,and room assignments
  • inbound and outbound calling multitasking and Prioritization calm and professional under pressure understanding costumer needs
  • Record and address guest complains utilizing creative problem-solving techniques

SPORT, FASHION,TRAVELLING,YOGA,MEDITATION,BOOKREADER,SWIM,JOGGING.

SPORT IS MY MOTTO .. Its actually from my childhood. Start from Big Tennis since i was 5 and still its my fave ! So any movements with team or individually i accept . Every weekends a new kind of game , or sport with a new equipments or rules . I petered that country , because i see a lot of healthy people surround me , with bunch of sport preferences ,as i love.

Languages

English
Full Professional
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Georgian
Professional Working

Timeline

FRONT DESK /PBX OPERATOR AMBASSADOR

KW Management/CUNSULTING
07.2019 - 12.2019

SALES REPRESENTITIVE-CASH ADVANCE

Cash Offer SEVICE CO
04.2017 - 04.2019

IELTSWEYBRIDGE ENGLISH SCHOLL

Associate of Science - BISNESS ADMINISTRATION

ASA COLLEGE ,NORTH MIAMI , FL

No Degree - English Language And Literature

IELTSWEYBRIDGE ENGLISH SCHOLL

Bachelor of Arts - ARCHITECTURA DESIGHN

MARHI

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