Nelya Zhovnerchuk
Long Beach,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Real Estate Agent – Buyer’s agent
Keller Williams Realty
09.2017 - Current
- Research potential buyers and sellers
- Developing strong and lifelong relationship with clients
- Generating leads through various marketing campaigns, like phone calls, email, and online ads
- Negotiating deals between buyers and sellers that can also lead to the need to resolve conflicts
Server
California Pizza Kitchen
11.2017 - 05.2019
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Taking in consideration and always asking about special requests and dietary restriction or allergies
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Personal stylist
Nordstrom
10.2016 - 11.2017
- Appointment based income - based on my current customers and continuous development of relationship
- 40% of my business is based on customers who shopped with me more than 3 times (main requirement to get into Personal Stylist program)
- Continuously drive customers trips to the store for special events and on regular bases
- Making every appointment special and fulfilling customers needs and be an expert in fashion
Selling/Servicing Associate and Fashion Stylist
Nordstrom
05.2014 - 10.2016
- Reaching Pacesetter’s Goals Quarterly and Yearly in 2 years working (commission increase and reaching higher benefits level)
- Number 1 volume and SPH in the department (Number 10 in the Company as for 2016)
- Surpassed sales goal – sold over $700,000 worth of merchandise to high-profile clientele
- 300+ clientele portfolio – fostered repeat business by building relationships with clients
- Meets with 30% of clients on a bi-weekly basis, scheduling appointments
- Identified clients needs by asking open-ended questions and listened to their request
Assistant Fashion Designer
Halston Heritage
09.2014 - 11.2014
- Introduced relevant and creative concepts while collaborating with Senior Fashion Designer
- Researched and designed new styles and silhouettes with various concepts for collection
- Created, organized, and kept current record of design presentation boards
Selling/Servicing Associate and Fashion Stylist
Saks Fifth Avenue Off 5th
03.2013 - 05.2014
- 200+ clientele portfolio – fostered repeat business by building relationships with clients
- Promoting to Designer specialist after 6 months, concentration on building luxury client books
- Identified clients needs by asking open-ended questions and listened to their request
- Astute product knowledge – emphasized quality, trend, designer, and fit to meet the need of the client
Education
Bachelor of Fine Arts (BFA) - Fashion/Apparel Design
Art Institute of California, Inland Empire
Bachelor of Fine Arts (BFA) - Fashion/Apparel Design and Construction
Khmelnitskij National University
Skills
- Bilingual
- Fluent in Ukrainian and Russian
- Strong work ethic
- Strong organizational skills
- Client relationship building
- Excellent teamwork
- Exceptional customer service
- Accurate record keeping
- Customer interaction
- Hospitality service expertise
Professional References
- Marti Jordan, 562.857.2148, Keller Williams Realty, CEO of the Jordan Team, Top agent in Whittier for 30 + years
- Regina Ferron, 562.708.9349, Next move Real estate, Former colleague in KW
- Patrice Filthyan, 562.209.0858, Nordstrom South Coast Plaza, Former Department manager
Languages
Ukrainian
Native or Bilingual
Russian
Full Professional
Timeline
Server
California Pizza Kitchen
11.2017 - 05.2019
Real Estate Agent – Buyer’s agent
Keller Williams Realty
09.2017 - Current
Personal stylist
Nordstrom
10.2016 - 11.2017
Assistant Fashion Designer
Halston Heritage
09.2014 - 11.2014
Selling/Servicing Associate and Fashion Stylist
Nordstrom
05.2014 - 10.2016
Selling/Servicing Associate and Fashion Stylist
Saks Fifth Avenue Off 5th
03.2013 - 05.2014
Bachelor of Fine Arts (BFA) - Fashion/Apparel Design and Construction
Khmelnitskij National University
Bachelor of Fine Arts (BFA) - Fashion/Apparel Design
Art Institute of California, Inland Empire
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