Nemesio Maala
Aiea
Summary
Dedicated catering assistant with strong skills in customer service and safety awareness. Proven ability to maintain high standards of food quality and hygiene while supporting chefs in meal preparation. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
2026
2026
years of professional experience
Work History
Catering Assistant
North Bristol NHS Trust
Bristol
09.2010 - 08.2025
- Assisted in preparing and serving meals for patients and staff.
- Maintained cleanliness and organization of kitchen and dining areas.
- Supported dietary staff in meal planning and food preparation tasks.
- Ensured compliance with health and safety regulations in food handling.
- Maintained a safe working environment by adhering to safety protocols at all times.
- Ensured quality control of all food products before serving.
- Supported chefs in managing food preparation to achieve precise plating and presentation.
Office Worker
Philippine Airlines
Manila
2005 - 2010
- Managed daily office operations to ensure smooth workflows and communication.
- Coordinated schedules and appointments for team members and management.
- Processed travel documents and customer inquiries efficiently and accurately.
- Maintained accurate records of passenger data and office transactions.
Baggage Handler
Philippine Airlines
Manila
1992 - 2005
- Loaded and unloaded baggage from aircraft and conveyor systems.
- Operated ground support equipment for safe baggage handling.
- Coordinated with team members to ensure efficient baggage processing.
- Inspected baggage for damage and reported issues to supervisors.
- Delivered exceptional customer service while assisting passengers with luggage.
- Followed safety protocols to maintain a secure work environment.
- Managed documentation related to lost or delayed luggage incidents.
- Collected, sorted and checked baggage tags against flight lists.
- Responded to customer inquiries about lost or delayed baggage.
- Maintained accurate records of all baggage handling activities.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Assisted passengers with their luggage needs.
- Safely transfered baggage from aircraft to collection areas.
- Transported cargo between terminals using carts, pallet jacks or other specialized vehicles.
- Organized and stowed luggage in appropriate compartments.
- Processed checked bags through scanners according to Transportation Security Administration regulations.
- Identified suspicious packages during security screenings and reported them accordingly.
Education
Bachelor Of Science In Electrical Engineering -
Technological Institute of The Philippines
Manila, Philippines03-1989
Skills
- Food storage protocol
- Team management
- Safe food handling
- Food storage safety
- Chef support
- Food safety
- Chef assistance
- Effective communication
- Problem solving
- Team collaboration
- Security procedures
- Time management
- Customer service
- Baggage sorting
- Load planning
- Managing time
- Airport regulations
- Baggage checking
- Safety protocol
- Safety awareness
- Lifting and sorting
- Secure packing
- Hazardous materials handling
- Travel arrangements
- Verbal communication
- Document management
- Scheduling and planning
- Office supplies management
Timeline
Catering Assistant
North Bristol NHS Trust
09.2010 - 08.2025
Office Worker
Philippine Airlines
2005 - 2010
Baggage Handler
Philippine Airlines
1992 - 2005
Bachelor Of Science In Electrical Engineering -
Technological Institute of The Philippines