Nemesis Roldan
Newburgh Heights,OH
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
4
4
years of professional experience
Work History
Licensed Cosmetologist
Sage Salon
7511 Pearl Rd, Middleburgh Heights, OH 44130
09.2022 - Current
- Built a loyal clientele base through exceptional customer service and personalized care.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
- Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Front Desk Receptionist
Cleveland Accident Rehab
3109 West 25th St, Cleveland, OH 44109
05.2020 - 07.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
Bachelor of Science - Nursing
Cleveland State University
Cleveland, OH05.2028
High School Diploma -
John Marshall Information Technology
Cleveland05.2021
Skills
- Customer Service
- Time Management
- Telephone Etiquette
- Administrative Skills
- Guest Relations
Languages
Spanish
Native or Bilingual
Timeline
Licensed Cosmetologist
Sage Salon
09.2022 - Current
Front Desk Receptionist
Cleveland Accident Rehab
05.2020 - 07.2021
Bachelor of Science - Nursing
Cleveland State University
High School Diploma -
John Marshall Information Technology