Nena Helms
BELOIT,WI
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Paraeducator, Special Education
School District Of Beloit
05.2022 - Current
- Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
- Encouraged peer collaboration through group assignments designed to foster teamwork and mutual understanding among classmates.
- Assisted classroom teacher in supervising indoor and outdoor play.
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Offered student support through special accommodations, extra assistance, and assessments.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
Food Service Worker
Aramark
04.2021 - 05.2022
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Maintained high personal grooming standards and uniform presentation.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Served large numbers at one time
Server
Applebees
05.2020 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma -
Beloit Memorial High
Beloit, WI06.2008
Skills
- Social and group settings
- Life Skills Development
- Literacy support
- Mathematics Support
- Social Skills Development
- Guest Engagement
- Food spoilage prevention
- Strong Work Ethic
- Adaptable and Flexible
Timeline
Paraeducator, Special Education
School District Of Beloit
05.2022 - Current
Food Service Worker
Aramark
04.2021 - 05.2022
Server
Applebees
05.2020 - 04.2021
High School Diploma -
Beloit Memorial High
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