
Dynamic customer service professional with extensive experience at Fratos Catering, excelling in client relations and problem resolution. Proven ability to enhance customer satisfaction through effective communication and technical support, including POS system programming. Skilled in inventory management and adept at building lasting relationships, ensuring repeat business and loyalty. As of now I am responsible for keeping up with the clients I have, like reaching out for reviews and general notes they have and keeping a good relationship with said clients as well as taking customer service like calls when people have problems with our catering website or just have general questions.
Worked on POS system programming and consistent monthly updates as at this location menu items would change every month and to be brief the system was like tangled wires so updates to it were very technical but did it very easy.
Experience having clients for caterings and going to get more clients and keeping a good relationship with said clients
Inventory management and restock as well as making the orders to get more of the products we need sent to us
As well as sales I have plenty of customer service experience when it came to the caterings I would get so many calls and would always be able to resolve issues in the best way possible each time