Neoni Black
Des Moines,US
Summary
Driven professional prepared to excel in dynamic and fast-paced environment. Background includes supporting project teams with research, data analysis, and administrative tasks, contributing to successful outcomes. Focused on team collaboration and adaptability, with strong organizational skills and effective communication.
Overview
2
2
years of professional experience
Work History
Sales Associate
Under Armour
Altoona, Iowa
09.2024
- Driving sales growth through personalized customer service, product knowledge, and effective merchandising strategies at Under Armour.
- Proposing creative solutions to improve sales techniques and customer engagement strategies in the competitive sportswear market.
Retail Sales Associate
Old Navy
Altoona, Iowa
03.2023 - 05.2024
- Implemented upselling techniques, contributing to increased average transaction value.
- Resolved customer complaints promptly, maintaining high satisfaction rates.
- Proposed and executed creative merchandising ideas, leading to improved product turnover. Adapted quickly to new store policies and promotions.
Customer Service
HyVee
Urbandale, Iowa
04.2022 - 02.2023
- Delivered exceptional customer service at HyVee, enhancing shopper experiences. Resolved issues promptly, fostering customer loyalty and satisfaction.
- Assisted customers with product inquiries and special requests at HyVee. Provided guidance on store promotions, enhancing customer satisfaction.
Education
Bachelor of Science -
Drake University
Des Moines, IAHigh School Diploma -
Hoover High School
Des Moines, Iowa05.2024
Skills
- Conflict Resolution
- Critical Thinking
- Professionalism and etiquette
- Team collaboration
- Cross-training capabilities
- Personable communication
- Data analysis techniques
Languages
English (Native)
Timeline
Sales Associate
Under Armour
09.2024
Retail Sales Associate
Old Navy
03.2023 - 05.2024
Customer Service
HyVee
04.2022 - 02.2023
Bachelor of Science -
Drake University
High School Diploma -
Hoover High School