Behavioral Health Case Manager coordinating care for clients across mental health, insurance, and community support systems. Manages treatment planning, case conferences, and documentation for more than 20 patients while aligning recommendations with medical, psychiatric, and social work providers. Uses motivational interviewing, behavioral activation, and problem-solving treatment to support progress and reduce barriers to care.
Work History
Behavioral Teacher K-5
8 Months
Pasco County School Board | 10.2025 - 06.2026
Implemented differentiated instruction to meet diverse student needs.
Developed engaging lesson plans aligned with curriculum standards.
Facilitated classroom discussions to enhance critical thinking skills.
Assessed student performance and provided constructive feedback regularly.
Mentored new teachers, fostering professional development and growth.
Collaborated with colleagues to improve instructional strategies and outcomes.
Utilized technology tools to enhance learning experiences and engagement.
Led school-wide initiatives promoting a positive learning environment for all students.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
Led professional development workshops for peers on effective classroom management techniques.
Enhanced students' critical thinking and problem-solving skills through project-based learning.
Behavioral Health Case Manager
1 Year 1 Month
St. Vincent De Paul | 02.2024 - 03.2025
Documented patient progress and treatment recommendations for collaboration with medical providers, psychiatric consultants, and other treating professionals.
Led regular case conferences to review client progress, identify potential barriers to success, and adjust treatment plans accordingly.
Applied evidence-based techniques such as behavioral activation, problem-solving treatment and motivational interviewing to support behavioral interventions.
Verified successful coordination of counseling efforts with mental health professionals, doctors, social workers and other stakeholders.
Supported clients in navigating complex insurance systems by providing expert guidance on coverage benefits and claim procedures.
Recorded patient progress and treatment recommendations to be shared with medical providers, psychiatric consultants and other treating providers.
Oversaw care for 20+ patients, monitoring and evaluating individualized care plans to ensure optimal outcomes.
Wide Receiver Coach
2 Years 11 Months
University Of Central Florida | 02.2022 - 01.2025
Developed wide receivers'' technical skills, including route running, catching, and blocking, leading to improved on-field execution.
Enhanced player performance by developing customized training programs tailored to individual strengths and weaknesses.
Monitored academic progress of student-athletes through regular liaison with academic advisors, ensuring consistent compliance with eligibility requirements.
Scouted and recruited talented high school athletes, successfully integrating them into the team.
Developed customized training programs to enhance player performance based on individual strengths and weaknesses.
Monitored academic progress of student-athletes by liaising with academic advisors regularly ensuring eligibility requirements were met consistently throughout their collegiate careers.
Behavioral Outreach Facilitator
6 Months
BayCare | 04.2024 - 10.2024
Coordinated partnerships with local organizations to expand service reach and accessibility.
Facilitated community outreach programs to enhance health awareness and education.
Evaluated outreach effectiveness through data collection and participant feedback analysis.
Developed training materials to support staff engagement and program implementation.
Mentored junior facilitators in best practices for community engagement and relationship building.
Collaborated with colleagues across departments to share ideas, resources, and expertise in service of common goals.
Mental Health Counselor
1 Year 4 Months
Second Chance LLC | 09.2022 - 01.2024
Created safe environment for clients to discuss thoughts, feelings, and concerns without fear of judgment or retribution.
Enhanced professional knowledge through participation in conferences, trainings, and workshops on advancements in mental health counseling.
Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches.
Provided crisis intervention services during emergencies, de-escalating situations and connecting individuals with appropriate resources for ongoing support.
Employed methodologies such as cognitive behavioral therapy to assist patients.
Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counseling.
Behavior Health Specialist
3 Years 2 Months
Peak View Behavioral Health | 06.2019 - 08.2022
Improved patient outcomes by implementing evidence-based practices and interventions in the behavioral health setting.
Strengthened therapeutic relationships with clients through active listening and empathy, fostering trust and engagement in treatment.
Enhanced therapeutic relationships with clients through active listening, empathy, and effective communication techniques.
Provided crisis intervention and support during critical incidents, promoting safety and stabilization for affected individuals.
Collaborated with community resources, including housing services and employment agencies, to address social determinants affecting client wellbeing.
Liaised with community resources such as housing services or employment agencies to address social determinants impacting client wellbeing.
Created comprehensive treatment plans tailored to individual client needs and preferences, promoting personalized care and improved outcomes.
Substance Abuse Counselor
1 Year 7 Months
Recover Colorado | 08.2019 - 03.2021
Established trusting relationships with clients, creating an open dialogue about their experiences and challenges related to substance abuse.
Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Enhanced client recovery outcomes through the development of personalized treatment plans, addressing individual needs and goals.
Provided comprehensive case management services and created treatment plans, connecting clients and families to essential resources for effective recovery.
Supported aftercare planning for continued recovery after treatment.
Coordinated care with other professionals to provide clients with comprehensive support.
Enhanced recovery outcomes by developing personalized treatment plans that directly addressed individual client needs and goals.
Facilitated family involvement in the recovery process, providing education on addiction dynamics and supporting healthy communication skills among family members.
Facilitated family involvement in recovery by educating on addiction dynamics and supporting healthy communication skills, fostering a collaborative recovery environment.
Education
Associate of Arts
Auburn University | Auburn, AL
Bachelor of Arts - Interdisciplinary Studies
Colorado State University | Fort Collins, CO | 06.2020
Associate of Arts - Liberal Arts
Holmes Community College | Goodman, MS | 05.2018
High School Diploma
Tampa Catholic High School | Tampa, FL | 06.2016
Skills
Motivational interviewing
Client advocacy
Family support
Behavioral interventions
Record keeping
Clinical intake screening
Utilization review
Case conference facilitation
Treatment plan monitoring
Crisis intervention
Service authorization
Discharge planning
Managed care coordination
Staff scheduling
Team leadership
Community outreach coordination
Benefits verification
Incident reporting
Accomplishments
Supervised team of 10 staff members.
Resolved product issue through consumer testing.
Used Microsoft Excel to develop inventory tracking spreadsheets.