Nereca Capuno
Naples,FL
Overview
3
3
years of professional experience
Work History
Life Insurance Agent
World Financial Group
Florida
12.2023 - Current
- Database management
- Strong customer service skills
- Effective at customer communication
- Comprehensive understanding of insurance laws and regulations
- Experienced in corporate insurance sales
- Proficient networking skills and personability
- Able to offer understandable explanation of policy coverage to clients
- Efficient at keeping client records
Technology Consultant
Cox Computer Center
Atlanta, Georgia
08.2023 - Current
- Assisted with available resources (computer workstations, printers, poster printers, A/V equipment, gaming consoles, etc.)
- Routinely maintained a clean, welcoming, and functional space for the student body
- Efficiently navigated software such as Kronos, Desk Tracker, Alma, LibCal, and Eagle Print
- Supported and Redirected students to resources tailored to their question(s)
- Named 'The Friendliest Cox Employee' of Fall 2023
Rehabilitation Technician
Bayonne Physical Therapy
Naples, Florida
06.2023 - 08.2023
- Responsible for patient preparation including modalities, exercise equipment, and monitoring
- Showed patients step-by-step exercise in rehabilitation program
- Maintain cleanliness of therapeutic equipment as outlined in equipment cleaning logs
- Refill containers and stock treatment carts with therapeutic supplies
Athletic Event Staff
George W. Woodruff Physical Education Center
Atlanta, Georgia
09.2021 - 05.2023
- Ball Roller for Women's Volleyball
- Audio and Videoboard Controller for Women's Volleyball
- Ball Chaser for Women and Men's Soccer
- Information Person for Women and Men's Soccer
- Scoreboard Controller for Women and Men's Basketball
- Game Clock Controller for Women and Men's Basketball
- Swim Timer for Swim and Dive Team
- Marketing Helper for Emory Athletic Events
Front Desk Receptionist
Dr. Kenneth Galang, MD, PA
Fort Myers, Florida
12.2021 - 01.2022
- Welcomed 40+ patients daily in a fast-paced environment
- Scheduled 30+ appointments a shift
- Implemented OSHA guidelines and ensured compliance with HIPAA standards
- Managed incoming calls and documented voicemails effectively
- Maintained cleanliness in office and patient rooms
- Dispose of trash and biohazard items appropriately.
- Restocked UDS cups, hand sanitizer, tissues, gauzes, and other clinic items.
- Handled filing and billing requirements proficiently
Education
B.A. - Human Health, Nutrition Science
Emory University
Atlanta, Georgia05.2025
Teaching & Mentoring Experience
- Sifu Assistant at White Dragon Martial Arts Center, Naples, Florida - Guided students verbally during training sessions, Scored their presentations and performances fairly, Gave direct feedback to Sifu (instructor) and students, Taught younger students self-defense and katas (forms), Refereed sparring matches, Member of the only Naples, Florida Lion Dance team
- Juvenile Detention Tutor, Volunteer and Mentor at Regional Youth Dekalb Detention Center, Decatur, Georgia - Co-founder of 409 Juvenile Mentorship Program, Tutor incarcerated youth in CORE subjects such as English, Math, and Science, Mentored youth in career options, opportunities, usage of resources, and transferable skills
Leadership & Community Engagement
- Philippine American International Society, Volunteer, 10/2015 - Present
- The Seminist Movement, Volunteer, 09/19 - 08/21
- Asian, Desi, and Pacific Islander American Activists, Events Committee, 09/21 - 12/22
- Student Government Association, First-Year Council, 11/21 - 05/22
- Habitat for Humanity, Volunteer, 11/21 - 05/22
- Filipino Student Association, Freshman Representative, 10/21 - 05/22
- Filipino Student Association, Social Media/Communications Co-Director, 08/22 - 05/23
- Filipino Student Association, Treasurer, 08/23 - Present
- Philippine American Chamber of Commerce, Mentee, 08/22 - Present
- Emory 409 Juvenile Mentorship Program, Treasurer, Head of Grant Writing Committee, 08/22 - Present
- Emory 409 Juvenile Mentorship Program, Mentor, Tutor, and Volunteer, 08/22 - Present
- Emory Student Votes Coalition, Representative for APIDAA and FSA, 10/22 - Present
- Asian, Desi, and Pacific Islander American Activists, VP of Events, 01/23, 05/23
- Asian, Desi, and Pacific Islander American Activists, Chief-of-Staff, 08/23, 08/24
- Asian American Advancing Justice, Volunteer, 10/22, Present
- Asian American Advocacy Fund, Member, 05/23, Present
- Malaya Georgia, Member, 05/23, Present
- Malaya Florida, Member, 05/23, Present
Professional Competencies
- Fluent in English, Intermediate in Tagalog/Filipino, and Conversational in Spanish
- Adobe Certified Associate in Adobe Premiere Pro and Adobe Photoshop
- Well-versed in using Word, PowerPoint, Excel, Outlook, and Canva
Timeline
Life Insurance Agent
World Financial Group
12.2023 - Current
Technology Consultant
Cox Computer Center
08.2023 - Current
Rehabilitation Technician
Bayonne Physical Therapy
06.2023 - 08.2023
Front Desk Receptionist
Dr. Kenneth Galang, MD, PA
12.2021 - 01.2022
Athletic Event Staff
George W. Woodruff Physical Education Center
09.2021 - 05.2023
B.A. - Human Health, Nutrition Science
Emory University
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