Nereida Barajas
San Jose,CA
Summary
Developed customer service skills in fast-paced, customer-focused environment. Demonstrated ability to manage customer interactions, handle transactions, and resolve issues efficiently. Looking to transition into new field, leveraging customer service expertise and adaptability to new challenges.
Overview
5
5
years of professional experience
Work History
Team Member
Baskin Robbin’s
08.2023 - Current
- Greet customers and take orders
- Maintain a quick service speed
- Keep the work area clean and free from spills or other trash
- Cook food items according to company procedures
- Address customer concerns and resolve complaints
Clerical
The Valley Construction
12.2021 - 07.2023
- Managed filing, data entry, and office organization
- Handled phone calls, emails, and customer inquiries
- Prepared financial statements, invoices, budgets, payrolls, and maintained office supplies
- Processed payments, issued receipts, and updated accounts
Cashier
Quikstop
10.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
Medical Assisting Program -
Unitek College
San JoseHigh School Diploma -
Boyton High School
San Jose, CA2018
Skills
- Bilingual: English & Spanish
- Certifications: CPR
- Food Handler
- Over 6 years of Customer service
- Strong teamwork
- Taking orders
- Problem-solving
- Friendly, positive attitude
- Cash handling
- Fast learner
Timeline
Team Member
Baskin Robbin’s
08.2023 - Current
Clerical
The Valley Construction
12.2021 - 07.2023
Cashier
Quikstop
10.2020 - 08.2021
Medical Assisting Program -
Unitek College
High School Diploma -
Boyton High School
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