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Nereyda Lopez
Mesa,USA
Summary
Detail-oriented administrative professional with expertise in scheduling coordination, document management, and customer relationship management. Demonstrated ability to provide comprehensive administrative support, enhance office organization, and facilitate effective communication to achieve operational goals.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Sociedad Cooperativa del SNTE 54
Hermosillo, Sonora, Mexico
09.2010 - 01.2021
- Coordinated scheduling and calendar management for administrative tasks to ensure operational efficiency.
- Facilitated effective communication between staff and external partners to enhance workflow.
- Assisted in preparing reports and documentation for meetings, ensuring accuracy and confidentiality.
- Directed incoming calls and screened inquiries, routing them to appropriate departments for prompt resolution.
- Organized and maintained filing systems for physical and electronic documents.
- Handled confidential documents in accordance with established protocols.
- Composed letters, memos, reports, and other correspondence as required by management staff.
- Greeted visitors professionally, responding to inquiries and directing them to the appropriate personnel.
- Answered customer questions regarding products and services offered by the company.
- Scheduled appointments between clients and internal staff members.
- Processed invoices for payment using accounting software applications.
- Assisted with planning special events by arranging catering services and securing venues.
Education
Higher University Technician - Business Administration and Management
Universidad Tecnológica de Hermosillo
Hermosillo, Sonora, Mexico05.2006
Skills
Scheduling coordination
Customer relationship management
Report preparation
Invoice processing
Document management
Communication facilitation
Office organization
Event planning
Timeline
Administrative Assistant
Sociedad Cooperativa del SNTE 54
09.2010 - 01.2021
Higher University Technician - Business Administration and Management
Universidad Tecnológica de Hermosillo