Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nereyda Perez Rodriguez

Maricopa,AZ

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Republic Services
Phoenix, Arizona
06.2021 - Current
  • Assisted customers with inquiries about waste management services and billing issues.
  • Processed service requests and scheduled pickups for residential and commercial clients.
  • Resolved customer complaints by providing effective solutions and timely follow-up.

Customer Service Cashier

Wells Fargo
Maricopa, AZ
08.2019 - 06.2020
  • Processed customer transactions efficiently at point of sale.
  • Assisted customers with account inquiries and service requests.
  • Managed cash drawer and balanced daily financial transactions.

Education

Chandler High School
Chandler , Az

Skills

  • Customer service
  • Bilingual - Spanish/ English
  • Billing inquiries
  • Service request processing
  • Complaint resolution
  • Work independently

Languages

Spanish
Full Professional
A1

Timeline

Customer Service Representative

Republic Services
06.2021 - Current

Customer Service Cashier

Wells Fargo
08.2019 - 06.2020

Chandler High School
Nereyda Perez Rodriguez