Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neriah Clark

Johnstown,OH

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Shift Manager

Wendys International
09.2020 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Handled money in the safe and in registers to ensure nothing was stolen.

Tanning Consultant

Tan Pro USA
03.2021 - 06.2022
  • Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
  • Educated clients on health and safety of tanning facilities and procedures.
  • Increased salon revenue through upselling tanning packages and retail products to clients.

Education

No Degree -

Central Ohio Technical College
Newark, OH

High School Diploma -

Johnstown High School
Johnstown, OH
05.2022

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Opening and closing procedures
  • Punctual and Reliable
  • Energetic and Enthusiastic
  • Handling Customer Complaints

Timeline

Tanning Consultant

Tan Pro USA
03.2021 - 06.2022

Shift Manager

Wendys International
09.2020 - Current

No Degree -

Central Ohio Technical College

High School Diploma -

Johnstown High School

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Neriah Clark