Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nerilucy Fernandez

Lehigh Acres,Fl

Summary

Dynamic insurance professional with a proven track record at Sellers-insurance, specializing in risk assessment and client relationship management. Expert in customizing policies to meet diverse client needs while ensuring compliance. Recognized for exceptional communication skills and a commitment to customer service excellence, fostering strong client connections and enhancing satisfaction.

Experienced with client needs analysis and insurance policy customization. Utilizes risk management strategies to offer optimal coverage solutions. Knowledge of industry regulations and maintaining high standards of customer service.

Hardworking Daycare Assistant diligent in keeping children safe and secure while promoting learning and meeting basic needs of care. Excellent people and problem-solving abilities with diligent and focused nature. Child-focused with certification in Infant CPR and First Aid. Promotes learning at every age level.

Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities, and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Insurance Agent

Sellersinsurance
04.2023 - Current
  • Developed customized insurance solutions to meet clients' specific needs and risk profiles.
  • Conducted thorough policy reviews to ensure compliance with industry regulations and client requirements.
  • Assisted clients in understanding policy terms, coverage options, and claims processes effectively.
  • Collaborated with underwriters to assess risks and determine appropriate coverage levels for clients.
  • Processed policy renewals and endorsements efficiently to maintain client satisfaction and retention.
  • Educated clients on benefits of various insurance products, enhancing their decision-making capabilities.
  • Built strong relationships with clients through consistent communication and excellent customer service.

Daycare Assistant Teacher

Daycare & Preschool
09.2020 - 03.2023
  • Assisted in planning and implementing age-appropriate curriculum activities.
  • Fostered a safe and nurturing environment for children to learn and grow.
  • Collaborated with lead teacher to monitor children's progress and development.
  • Engaged children in educational games that promote social skills and creativity.
  • Communicated effectively with parents regarding children's daily activities and needs.
  • Supported classroom management by reinforcing positive behavior among students.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
  • Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
  • Managed daily routines efficiently to maintain a consistent schedule for students, promoting optimal time management skills in young learners.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.

Daycare Teacher's Assistant

Daycare & Preschool
06.2016 - 05.2020
  • Assisted with school field trips and special events by collecting permission slips and payments.
  • Collaborated with instructors to develop engaging lesson plans.
  • Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.
  • Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

Education

Certificate - RBT 40 Hours Training

Viviana Cuesta
Miami, FL
01-2025

Certificate - 45 Hours Certificate Child Care

Miami Dade College
Miami, FL
11-2014

High School Diploma -

IPUEC Beremundo Paz Vazquez
Santi Spiritus, Cuba
05-2008

Skills

  • Insurance policy analysis
  • Risk assessment
  • Client relationship management
  • Compliance monitoring
  • Policy customization
  • Customer service excellence
  • Communication skills
  • Sales strategy development
  • Problem resolution
  • Behavior management techniques
  • Child development knowledge
  • Parent communication
  • Curriculum planning
  • Team collaboration
  • Safety protocols adherence
  • Professionalism and ethics
  • Quotes and sales
  • Client needs analysis
  • Curriculum development
  • Child safety protocols
  • Positive behavior reinforcement
  • Time management strategies

Languages

Spanish
Full Professional
English
Limited Working

Timeline

Insurance Agent

Sellersinsurance
04.2023 - Current

Daycare Assistant Teacher

Daycare & Preschool
09.2020 - 03.2023

Daycare Teacher's Assistant

Daycare & Preschool
06.2016 - 05.2020

Certificate - RBT 40 Hours Training

Viviana Cuesta

Certificate - 45 Hours Certificate Child Care

Miami Dade College

High School Diploma -

IPUEC Beremundo Paz Vazquez