Summary
Overview
Work History
Education
Skills
Internship Experience
Languages
Timeline
Generic

Nerina Hernandez

Irving,TX

Summary

Dependable Phlebotomist effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.

Overview

5
5
years of professional experience

Work History

Senior Phlebotomist, Medical Screener, Lab Technician

Octapharma Plasma
08.2022 - Current
  • Reviewed patient records for accuracy and completeness.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Enhanced patient experience by maintaining professional and compassionate demeanor during blood collection procedures.
  • Conducted approximately 1,100 venipuncture per month

Sales Associate

Kate Spade
09.2020 - 07.2022
  • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
  • Minimized wait times for customers during peak hours, maintaining high level of customer satisfaction.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Hostess

Thirsty Lion Gastropub & Grill
09.2019 - 06.2020
  • Facilitated seamless handoffs between hosts and servers by thoroughly communicating important details about each party''s needs or special requests before seating them at their table.
  • Boosted customer loyalty through consistent delivery of exceptional service, friendly interactions, and prompt attention to guest inquiries or concerns.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Supported needs of 15 person wait staff who attended to specific needs of countless customers daily for Thirtsy Lion Gastropub & Grill restaurant with social relevancy and intentionality.

Lifeguard

City Of Irving
04.2019 - 09.2019
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Demonstrated rescue techniques and provided first aid in emergency situations.
  • Conducted patrols to identify and help those in need of immediate care and assistance.

Associate

Potbelly
03.2019 - 04.2019
  • Educated customers on promotions to enhance sales
  • Took food orders from patients and families, and explained offerings
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.

Education

Associate of Science - Nursing

Brookhaven College
Farmers Branch, TX

High School Diploma -

Jack E. Singley Academy
Irving, TX
05.2020

Skills

  • Team Collaboration
  • Compassion
  • Customer Service
  • Time Management
  • Hospital Experience
  • Adaptable to change
  • Team Leader
  • Venipuncture Expertise

Internship Experience

  • Internship at Baylor Scott & White Hospital in Irving assisting nurses and PCT's with extensive patient care in different units such as Telemetry, PCU, Med Surg, Etc
  • Internship through Brookhaven College as an EMT going on ride alongs in the ambulance with EMTs and doing Labor and Delivery at Baylor Scott & White Hospital

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Senior Phlebotomist, Medical Screener, Lab Technician

Octapharma Plasma
08.2022 - Current

Sales Associate

Kate Spade
09.2020 - 07.2022

Hostess

Thirsty Lion Gastropub & Grill
09.2019 - 06.2020

Lifeguard

City Of Irving
04.2019 - 09.2019

Associate

Potbelly
03.2019 - 04.2019

Associate of Science - Nursing

Brookhaven College

High School Diploma -

Jack E. Singley Academy

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Nerina Hernandez