Nerissa Arias
Community Health System
Fresno,CA
1
Certification
4
years of professional experience
Positive, adaptable and security-focused professional with proven experience at Community Health System in access control, conflict de-escalation, and high-pressure response. Combines a strong commitment to customer service and team collaboration with experience mentoring new staff and maintaining clean, organized operational environments. Dedicated to ensuring safety, integrity, and outstanding service delivery.
Work History
Security Officer
1 Year 8 Months- Responded to emergencies, coordinating with law enforcement and medical personnel for effective resolution.
- Trained new security staff on procedures, emergency response, and conflict resolution techniques.
Security Officer
8 Months- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Crew Team Member
4 Months- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Crew Team Member
4 Months- Maintained cleanliness of workstations and dining areas, adhering to health and safety standards.
- Assisted customers with menu selections, providing excellent service and product knowledge.
Cashier
4 Months- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
High School Diploma
Skills
Conflict de-escalation
Complex Problem-solving
Work ethic and integrity
Team collaboration
Certification
BSIS Guard Card
Tear Gas/Pepper Spray Certification
BLS Certification
Timeline
Security Officer
Community Health System
12.2024 - CurrentRead More
Security Officer
American Guard Services
11.2023 - 07.2024Read More
Crew Team Member
Walmart
06.2023 - 10.2023Read More
Crew Team Member
Port of Subs
06.2023 - 10.2023Read More
Cashier
Ross Dress for Less
02.2023 - 06.2023Read More
Hoover High School
High School Diploma
Read More