Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nermina Salkanovic

Jacksonville,Florida

Summary

Compassionate and well-educated public health worker with a comprehensive background in patient care and research. Obtained a strong ability to adhere to the rules and regulations guiding the company. Open to developing new skills that will help strengthen my work ethic.

Overview

4
4
years of professional experience

Work History

Desk Operations Specialist

Mayo Clinic
11.2023 - Current
  • Facilitates scheduling and rescheduling of patient visits and coordinates complex appointment schedules within the Hematology Department
  • Serves as a direct contact and resource to the patient and medical care teams
  • Able to manage and prioritize tasks simultaneously while working directly with patients who may exhibit diverse needs

Public Health Intern

Mayo Clinic
05.2024 - 08.2024
  • Attend meetings with partnering organizations
  • Create Community Health Needs Assessment regarding sponsorship and grants
  • Participate in lecture series which consists of a series of round-table discussions with senior leadership throughout the organization
  • Attend events with the Community Relations Department

OPS Office Automation Specialist

Florida Department Of Health
01.2023 - 11.2023
  • Receive and unpack urine and swab specimen
  • Accession COVID-19, Hepatitis, Chlamydia, and Gonorrhea specimen
  • Data entry on patient verification and LMS familiarized
  • Stock and inventory check for laboratory supplies

Laboratory Technician

University Of North Florida
08.2022 - 12.2022
  • Maintaining chemical inventories, ordering and stocking lab supplies
  • Preparing reagents and performing DNA laboratory tests
  • Data entry and management and maintaining a clean work environment

Infection Prevention Intern

UF Health
08.2021 - 12.2021
  • Educate patients, staff, and visitors on basic infection control elements
  • Assist the team with research and data collected from the hospital
  • Attend hospital tours and rounds

Education

Master of Public Health - Epidemiology

University of North Florida
Jacksonville, FL

Bachelor of Science - Public Health

University of North Florida
Jacksonville, FL

Skills

  • Patient care coordination
  • Data analysis proficiency
  • SAS programming
  • Proficient writing and verbal communication
  • Medical terminology expertise
  • Decision-making and evaluation
  • Problem-solving and organization
  • Research and documentation
  • Workflow optimization

Timeline

Public Health Intern

Mayo Clinic
05.2024 - 08.2024

Desk Operations Specialist

Mayo Clinic
11.2023 - Current

OPS Office Automation Specialist

Florida Department Of Health
01.2023 - 11.2023

Laboratory Technician

University Of North Florida
08.2022 - 12.2022

Infection Prevention Intern

UF Health
08.2021 - 12.2021

Master of Public Health - Epidemiology

University of North Florida

Bachelor of Science - Public Health

University of North Florida