Nery Cedano

Welcomed clients and visitors, ensuring a positive first impression and smooth entry process.

• Coordinated client appointments, consultations, and attorney calendars to optimize scheduling efficiency.
• Communicated with clients regarding case updates, appointments, and necessary documentation.
• Requested, tracked, and organized medical records and other legal documents.
• Prepared, organized, and managed legal correspondence and administrative documents.
• Managed client-related invoices and bill payments, ensuring timely processing and accuracy.
• Answered and directed multi-line phone calls while upholding excellent etiquette.
• Performed accurate data entry while maintaining confidentiality of client files.

Analyzed business performance metrics to enhance sales drivers and inform strategic decisions.

Aligned visual branding with product knowledge to support sales initiatives.

Actively engaged, mentored, and motivated GXS and outlet sales during assigned shifts.

Identified and recommended professional development opportunities for management personnel to strengthen leadership capabilities.

Managed accurate inventory practices to maintain optimal stock levels.

Assisted with wall-to-wall inventory to ensure thorough stock assessments.

Executed efficient reconciliations of bad debt to maintain financial health.

Ensured store profitability by managing bad debt and adhering to cash handling procedures.

Scheduled, coached, and trained new staff, including bartenders, to maintain high service standards.

·Met guests' needs to enhance overall experience and satisfaction.

Planned parties and events to ensure seamless execution and guest enjoyment.