Nery L. Zelaya

• Supported HIM technicians in the discharge process by collecting, prepping, scanning, and filing documents.
• Prepared and scanned loose documents sent post-discharge to HIM department.
• Ensured compliance with HIPAA regulations regarding patient information release.

• Consistently delivered quality beverages and food products by adhering to all recipes.

Casual Lead

• Ran shifts, delegating tasks and managing break schedules for coworkers.
• Conducted food pulls and organized inventory from orders.
• Communicated low inventory levels promptly to management for timely restocking.

• Ensured adherence to operational policies, prioritizing safety and security during each shift.
• Customized drink orders according to customer requests, showcasing flexibility and attention to detail.
• Managed daily morning rush of customers with efficient and composed service.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Food Stand Attendant

• Accurately took and fulfilled food and beverage orders for guests.
• Operated cash register to process transactions efficiently.

Casual Lead

• Maintained full stock of necessary supplies across all locations.
• Supervised team members to enhance performance and boost morale.

• Responded to phone inquiries about student account balances.
• Assisted students in managing their accounts effectively.
• Provided information on upcoming loan disbursement dates.