NERY MAY
Miami,FL
Summary
Hardworking busser with two years of experience in a country club setting. Motivated professional comfortable in a high-volume, upscale environment. Enthusiastic, reliable teammate with strong communication skills. Committed to customer satisfaction to resolve issues and win customer loyalty.
Overview
8
8
years of professional experience
Work History
Busser
The Milbrook Club
03.2019 - Current
- Greet an average of 100 newly seated guests per day to offer water and bread
- Remove dishes and glasses between courses and after guests depart
- Perform side work after shift staff and three bussers to ensure all guests' needs are met
- Wipe down and sanitize tables and booths and clean floors.
Busser
Round Hill Club
02.2018 - 03.2019
- Greeted newly seated guests and presented menus
- Worked with waitstaff to ensure all guests' needs are met
- Refilled drinks and bread during meals
- Kept tables and floors clean during and after guests' meals
- Wiped down and sanitized tables and cleaned floors
- Improved 20% of customer satisfaction rates by answering customers' questions and resolving issues.
Cashier
Juice Press
07.2017 - 01.2018
- Counted cash in the register drawer at beginning and end of shift
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Reviewed and resolved differences between accounting information and cash drawer
- Offered advice and assistance to an average of 50 customers per shift, paying attention to special needs or wants.
Education
High School Diploma -
Greenwich High School
GreenwichSkills
- Stocking and replenishing
- Dining room cleanliness
- Table setting
- Food running
- Time management
- Team collaboration
- Problem resolution
- Customer service
Timeline
Busser
The Milbrook Club
03.2019 - Current
Busser
Round Hill Club
02.2018 - 03.2019
Cashier
Juice Press
07.2017 - 01.2018
High School Diploma -
Greenwich High School
Similar Profiles
Mary Katherine BlumMary Katherine Blum
Lifeguard at Milbrook ClubLifeguard at Milbrook Club
NOR AFFANDY SYAFIQ BIN ABDULLAHNOR AFFANDY SYAFIQ BIN ABDULLAH
Freelance Bouncer at Club rich/Drip/Rumours Beach Club/Cherry/Club HellFreelance Bouncer at Club rich/Drip/Rumours Beach Club/Cherry/Club Hell
Isaiah GhebrezghiIsaiah Ghebrezghi
Soccer Coach at Chinooks Soccer Club, Rangers Soccer Club, Sting Soccer ClubSoccer Coach at Chinooks Soccer Club, Rangers Soccer Club, Sting Soccer Club