Nesha Escoffery Markland
Port Charlotte,FL
Summary
Driven Electrical Engineering student working toward an Associate of Arts degree with plans to transfer to Florida International University to pursue a Bachelor’s in Electrical Engineering. Dedicated to building technical expertise, strengthening analytical skills, and contributing to innovative engineering projects.
Overview
4
4
years of professional experience
Work History
Claims Adjuster
Aetna
03.2023 - Current
- Utilized advanced software tools to streamline claims processing and ensure accuracy.
- Managed high-volume caseloads, prioritizing urgent and sensitive claims.
- Collaborated with cross-functional teams to optimize claims handling procedures, resulting in improved productivity.
- Remote
Admissions Representative
Ultimate Medical Academy
01.2022 - 02.2023
- Leveraged CRM tools to track prospective student communications and improve application workflows.
- Provided tech-based solutions to streamline enrollment processes.
- Collaborated with other departments to ensure a seamless transition for incoming students, addressing any concerns or issues promptly.
- Remote
Leasing Consultant
Highmark Residential
07.2021 - 01.2022
- Utilized advanced software tools to streamline claims processing and ensure accuracy.
- Managed high-volume caseloads, prioritizing urgent and sensitive claims.
- Collaborated with cross-functional teams to optimize claims handling procedures, resulting in improved productivity.
Education
Associate of Arts - Electrical Engineering
Miami Dade College
Miami, FLSkills
- Data Review and Analysis
- Enrollment Processing
- Sale and Rental Recordkeeping
- Clear Communication
- Customer Satisfaction
- Teamwork and Collaboration
- Data Compilation
- Final Detail Work
- Project Deadlines
- Multitasking Abilities
- Planning Projects
- Computer Proficiency
- Project Management
Affiliations
- Member of the Florida Engineering Society
- Member, Women in Tech - Miami Dade College
Technical Skills
- Programming & Tools: Python, JavaScript, Linux, CRM Software
- Technical Knowledge: Operating Systems, Computer Technology, Applications
- Soft Skills: Project Management, Customer Service, Team Collaboration
Timeline
Claims Adjuster
Aetna
03.2023 - Current
Admissions Representative
Ultimate Medical Academy
01.2022 - 02.2023
Leasing Consultant
Highmark Residential
07.2021 - 01.2022
Associate of Arts - Electrical Engineering
Miami Dade College