Nesly Cerrato
Richmond Va,VA
Summary
Positive attitude with a strong work ethic, experienced in hands on and face to face communication in work performance. Ability to work well, get done what needs to be done. Able to work comfortably with team members. Fast learner dedicated to achieving results.
Overview
6
6
years of professional experience
Work History
Customer Returns Processor
Amazon
Ashland, VA
02.2026 - 05.2026
- Processed customer returns, ensuring company policies and procedures.
- Collaborated with teams to resolve return-related issues promptly.
- Made quality checks on returned products to determine restocking.
Host
Cracker Barrel
Ashland, VA
10.2025 - 12.2025
- Greeted guests and ensured a welcoming arrival.
- Managed reservation system to optimize table seatings and guests.
- Worked well with servers to communicate wait times and special requests.
Cleaning Assistant
Family Company
Richmond, VA
07.2020 - 09.2023
- Cleaned and sanitized work spaces using cleaning products and with experienced techniques.
- Ensured guaranteed cleaned areas for perfect quality.
- Assisted in training new team members on proper cleaning skills and strategies.
Education
High School Diploma -
Hermitage High School
Richmond, VA05.2025
Skills
Positive attitude
On point communication
Hard work ethic
Fast learner
Languages
Spanish
Native or Bilingual
Timeline
Customer Returns Processor
Amazon
02.2026 - 05.2026
Host
Cracker Barrel
10.2025 - 12.2025
Cleaning Assistant
Family Company
07.2020 - 09.2023
High School Diploma -
Hermitage High School