Nessa Cullen
Albany
Summary
Retail professional with extensive experience in customer service, payment processing, and sales. Proven ability to enhance team performance through effective communication and training of junior staff. Committed to continuous learning and implementing strategies that drive organizational success. Recognized for strengths in customer service and sales promotion techniques.
Overview
2
2
years of professional experience
Work History
Cashier
Key Food Supermarket
Bayside
12.2024 - 08.2025
- Provided excellent customer service while handling questions and concerns from customers.
- Kept a clean and organized checkout area for efficient operations.
- Stocked shelves with merchandise when needed.
Camp Counselor
Shibley Day Camp
Roslyn Heights
06.2024 - 08.2024
- Supervised daily activities for campers, ensuring safety and engagement.
- Monitored camper behavior, addressing conflicts to maintain a positive environment.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
Cashier
North Shore Farms
Whitestone
12.2023 - 06.2024
- Handled cash, credit, and check payments following company policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to those who came to me using active listening and engagement skills.
Education
High School Diploma -
Holy Cross High School
Flushing, NY05-2025
Psychology
University At Albany
Albany, NYSkills
- Conflict resolution
- Active listening
- Customer service
- Money handling
- Product restocking
- Basic math
- Complaint resolution
- Inventory restocking
Affiliations
- Helping with animal rescue
- Enjoy being included in volunteer work
Accomplishments
- Principals list for High School
Languages
English
Native/ Bilingual
Timeline
Cashier
Key Food Supermarket
12.2024 - 08.2025
Camp Counselor
Shibley Day Camp
06.2024 - 08.2024
Cashier
North Shore Farms
12.2023 - 06.2024
High School Diploma -
Holy Cross High School
Psychology
University At Albany
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