Vanessa Maturino
Naples,FL
Summary
Detail-oriented professional phlebotomist with extensive experience in the medical field. Proven expertise in blood collection and specimen preparation, complemented by strong team collaboration and employee training skills. Seeking an opportunity to work with a company where my skills can shine, and improve my knowledge expeditiously. Offering drive to work hard with a team that works dynamically towards the growth of the organization.
Overview
11
11
years of professional experience
Work History
Delivery Driver/ Shopper
Instacart
Naples, FL
10.2023 - Current
- Communicated effectively with customers regarding delivery status and updates.
- Navigated routes efficiently to ensure prompt service and customer satisfaction.
- Loaded and organized groceries for timely deliveries to customers.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Notified customers of delays to decrease calls to support.
- Selected high-quality products based on customer preferences and store standards.
Assistant Operations Manager
Barrier Solutions
Naples, FL
10.2022 - 08.2023
- Assisted in daily operations by coordinating schedules and resources.
- Supported team members with administrative tasks and documentation management.
- Organized training materials for new staff.
- Maintained inventory records and tracked supplies for operational efficiency.
- Prepared reports on daily activities, and presented findings to my supervisor.
- Collaborated with departments to streamline communication and workflow processes.
- Ensured that all operational tasks were completed within established timeframes.
Lab Assistant
Gulf Coast Medical Center Lee Health Hospital
Fort Myers, FL
02.2021 - 09.2021
- Assisted in the collection of blood draws from patients in the ER, inpatients, and ICU departments.
- Prepared specimens for analysis by conducting sample processing and extraction techniques.
- Assisted in conducting routine tests following established protocols and safety guidelines.
- Documented test results accurately in the electronic health record system.
- Sanitized workstations and instruments to avoid cross-contamination.
- Organized lab test solutions, compounds and reagents.
- Handled administrative tasks for laboratory staff.
- Collaborated with team members to ensure the timely completion of daily tasks.
- Trained new staff on basic laboratory procedures and equipment usage.
- Followed strict safety regulations while handling hazardous materials and samples.
- Demonstrated competence in collection in blood cultures and in following Order of Draw effectively for accurate test results.
Lab Assistant
Physicians Regional Healthcare System
Naples, FL
02.2020 - 01.2021
- Provided assistance in blood draws from patients in the ER, outpatient and inpatient departments, and in the ICU.
- Prepared laboratory samples for analysis and testing procedures.
- Assisted in conducting routine tests following established protocols and safety guidelines.
- Documented test results accurately in the medical database system.
- Followed strict safety regulations while handling hazardous materials and samples.
- Trained new staff on basic laboratory procedures and equipment usage.
- Sanitized workstations and instruments to avoid cross-contamination.
- Collaborated with team members to ensure timely completion of testing tasks.
- Handled administrative tasks for laboratory staff.
- Competence in the collection of blood cultures and following the Order of Draw for accurate test results.
- Familiarity with handling quarantine rooms properly.
Patient Registrar
NCH North Naples Hospital
Naples, FL
05.2014 - 02.2015
- Verified patient information for accuracy and completeness during registration process.
- Utilized electronic health record system to maintain up-to-date patient information.
- Communicated effectively with medical staff to relay patient needs and concerns.
- Liaised with nurses and other clinical staff to process and direct patients to appropriate departments.
- Verified insurance coverage and completed pre-registration process for new patients prior to their arrival.
- Processed payments from patients according to established policies and procedures.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient health information.
- Translated for medical staff and patients when needed.
Education
Certificate - Phlebotomy
Lorenzo Walker Institute of Technology
Naples,FL12-2013
GED -
Adult & Community Education
Naples, FL 02-2011
Skills
- Specimen preparation
- Blood collection
- Laboratory procedures
- Team collaboration
- Attention to detail
- Employee training
- Time management
- Superb venipuncture skills
- Specimen handling protocols
- HIPAA compliance
- Centrifugation techniques
- Specimen processing
- Lab testing and reporting
- Well organized
- Adaptability
- Familiar with Order of Draw and blood cultures
Timeline
Delivery Driver/ Shopper
Instacart
10.2023 - Current
Assistant Operations Manager
Barrier Solutions
10.2022 - 08.2023
Lab Assistant
Gulf Coast Medical Center Lee Health Hospital
02.2021 - 09.2021
Lab Assistant
Physicians Regional Healthcare System
02.2020 - 01.2021
Patient Registrar
NCH North Naples Hospital
05.2014 - 02.2015
Certificate - Phlebotomy
Lorenzo Walker Institute of Technology
GED -
Adult & Community Education