Nessly Cordova
Senior Office Clerk
Houston,TX
Summary
Personable Office Administrator with ten years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Senior Office Administrator
Myrtle Cruz Inc.
Houston, TX
10.2012 - Current
- Delivered clerical support by handling range of routine and special requirements.
- Created and implemented filing and organizational systems to boost efficiency.
- Created personnel manual detailing business procedures and organizational policies.
- Reconciled account files and produced monthly reports.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
Education
High School Diploma -
J. Frank Dobie
Houston, TX 08.2005 - 10.2009
Skills
Inbound phone call handling
Account Reconciliation
Documentation and control
Workflow planning
Time management
Mail handling
Office administration
Sorting and labeling
Timeline
Senior Office Administrator
Myrtle Cruz Inc.
10.2012 - Current
High School Diploma -
J. Frank Dobie
08.2005 - 10.2009